About Us

We are an established multi-family property management company serving communities throughout Washington State. With a strong reputation for operational excellence, we are committed to delivering exceptional service to residents, clients, and team members through collaboration, accountability, and continuous improvement.

Our culture is guided by clear core values that emphasize integrity, teamwork, and performance. We believe empowered and engaged team members are the foundation of thriving communities. Our organization is consistently recognized as a top workplace in the region and is proud to offer long-term career growth, competitive compensation and benefits, and a supportive, team-oriented environment where professionals can build meaningful careers.

Benefits

Eligible team members may receive:

• Paid Time Off (PTO) and paid holidays
• Employer-matched 401(k) plan (4%)
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance with optional supplemental coverage
• Performance-based bonus opportunities
• Housing discounts at select communities (where available)
• Company-wide events, recognition programs, and professional development opportunities

Position Summary

The Assistant Community Manager supports the Community Manager in the daily operations of a multifamily apartment community. This role plays a key part in leasing, resident relations, administrative functions, and coordination with maintenance to ensure efficient operations and high-quality service. The Assistant Community Manager may assume Community Manager responsibilities in their absence and serves as an important point of contact for residents and prospective residents.

Core Responsibilities

• Assist the Community Manager with daily operations of the apartment community
• Answer incoming phone calls and respond to resident and prospect inquiries
• Perform general administrative duties, recordkeeping, and data entry
• Support marketing and leasing initiatives
• Maintain knowledge of apartment availability, unit condition, and rental pricing
• Conduct leasing activities, including:

Showing apartments to prospective residents

Assisting with applications and screening processes

Reviewing applications for completeness and submitting to screening services

Preparing leases and ensuring proper execution

Accepting and recording resident payments

• Perform move-in and move-out inspections and complete condition reports
• Coordinate and manage maintenance requests and work orders
• Ensure vacant units are rent-ready in a timely and cost-effective manner, including light cleaning and minor maintenance tasks as needed
• Maintain cleanliness of the leasing office and common areas
• Communicate professionally and courteously with residents, vendors, and team members
• Share coverage of the property emergency phone as scheduled
• Perform Community Manager duties during absences as directed
• Ensure compliance with company policies, procedures, and fair housing requirements
• Perform additional duties as assigned by Community Manager or Portfolio Manager

All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.

Minimum Qualifications & Requirements

• Experience working with customers, clients, or residents, or demonstrated transferable skills
• Strong customer service, organizational, and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer skills and ability to learn property management software
• Knowledge of leasing processes and resident relations preferred
• Reliable transportation, valid Washington State driver’s license, and active auto insurance
• Req 408

Ability to maintain a professional appearance and demeanor Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.

Physical Requirements

• Ability to sit, stand, walk, and move throughout the community
• Frequent computer, phone, and in-person interaction
• Occasional lifting of up to 25 lbs.
• Ability to conduct indoor and outdoor unit inspections

Equal Employment Opportunity

We are an equal opportunity employer. We value diversity and are committed to providing a workplace free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any protected status under federal, state, or local law.

Reasonable accommodations are available for qualified individuals who require assistance during the hiring process or to perform the essential functions of the position.

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Assistant Property Management: 1 year (Required)

License/Certification:

• WA Drivers License (Required)

Work Location: In person