Job Summary

Escrow Officer is responsible for pre-closing, coordinating with agents & lenders, preparing settlement statements, scheduling and conducting the closing, issuing title policies (except in AZ, NM and NV), preparation and recording of documents and making appropriate disbursements associated with the settlement process. In AZ, NM and NV some disbursements will be made by the EO from time to time.

Responsibilities

• Review and clear title; identify underwriting concerns; prepare the settlement statements if applicable. *Assistants do this in AZ, NM and NV the Assistants are primary on this but the EO’s direct, train and participate in these functions.

• Professional demeanor

• Must adhere to company production goals

• Order all items applicable to a transaction, such as tax certifications, inspections, surveys, payoff statements, conveyancing (specific to PA); bring downs/updates; *Assistants to order outs, Inspections are ordered by Title Officers, bring downs/updates done by Title Officers. Prepare settlement statement and closing packages (if applicable). In AZ, NM and NV, EO’s oversee these processes and perform these functions from time to time.

• Prepare and make bank deposits; obtain funding approval if applicable; and disburse funds in accordance with the signed settlement statement.

• Complete post-closing duties including recordings, balancing to Simplifile report, if applicable; preparing wire transfers and final title policies (except in AZ) if applicable. Some wire transfers may be prepared in ResWare by the EO’s in AZ, NM and NV.

• Maintains knowledge and seeks out industry developments that affect title insurance transactions.

• Responsible for understanding all parts of the escrow process to ensure that orders are opened with the end result in mind.

• Coordinate communication with the realtors, lenders, attorneys, buyers, sellers, members, etc., to prepare for settlement.

• Ensure that all items on a title commitment are resolved before closing. Clearing title defects (obtaining documentary proof to resolve a defect or obtain new signatures on documents needed to obtain clear and marketable title), and ordering mortgage/lien payoffs. If applicable

• Prepare a Closing Disclosure (CD) and/or Settlement Statement that is compliant with a purchase contract, a lender, and federal/state requirements.

• Perform closing functions in accordance with company and state standards.

• Continue to call and network to create business relationships that maintain and increase the profitability of the office.

• Must comply and adhere to the practices set forth in the TA way.

JOB DESCRIPTION

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•Responsible for delivering high level customer service and business relationships.•Must have license (if applicable by state) and maintain continuing education hours as required.•Responsible for conducting Performance Appraisals.•Work with Sr. OPS Manager on employee issues and completing Disciplinary form•Training of staff on any industry changes.•Other duties as assigned

Other Requirements

•Must have a minimum of 2 years escrow officer/closing experience performing the title andescrow duties of this position.

•Flexible and able to multi-task; can work within an ambiguous, fast-moving environment,demonstrate resourcefulness in setting priorities.

•Title license or ability to obtain within 90 days (except in AZ, NM and NV.) *Escrow does notdo Title or have Title License requirements *WA has LPO/Alaska has EO Licenserequirements NM and NV have EO licensing requirements. If applicable by state.

•Notary or ability to obtain within 30 days.

•Carries out duties in compliance with all federal and state regulations and guidelines.

•Complies with all company and site policies and procedures.

•Remains current in profession and industry trends.

•Knowledge of title industry software, ResWare preferred.

•Familiar with title and escrow regulations in the state where employed.

•Familiar with E-Recording where applicable, Simplifile preferred.

•Successfully completes regulatory and job training requirements.

•Ability to perform repetitive tasks while maintaining speed of work and attention to detailwithout loss to production.

•Ability to work with others in a team environment.

•Makes a positive contribution as demonstrated by:-Making suggestions for improvement-Learning new skills, procedures, and processes

•Define problems, collect data, establish facts, and draw valid conclusions.

•Use logic and reasoning to identify the strengths and weaknesses of alternative solutions,conclusions, or approaches to problems.

•Identify complex problems by reviewing related information to develop and evaluate optionsand implement solutions.

•Deductive Reasoning — the ability to apply general rules to specific problems to produceanswers that make sense.

•Inductive Reasoning — the ability to combine pieces of information to form general rules orconclusions (includes finding a relationship among seemingly unrelated events)

Supervisor Responsibilities

Oversee support staff, Closers, Jr. Escrow Officer, Escrow Assistant, Processors, Client Experience Specialist *As Applicable by Office.

Education

Must have minimum high school diploma or general education diploma (GED).

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person