Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.
ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.
For more information about our services please visit clearcaptions.com.

The kind of people we look for:

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.

Position Summary:
The Data Engineer will be responsible for collaborating with cross-functional teams to gather data requirements, developing efficient data solutions, and ensuring the accurate formatting and storage of enterprise data leveraging OneLake, Lakehouses, Data Pipelines, Dataflows Gen2, and Notebooks. The role will work closely with the reporting team to provide actionable insights based on reliable and repeatable data. In addition, the role will be involved in documentation, data governance, and providing level II/III support of ETL and/or warehousing solutions.
This is a Remote/Work from Home position reporting to the BI Reporting and Development Manager.

What you will do:

• Collaborate with cross-functional teams to understand data and analytical requirements and translate them into effective Microsoft Fabric–based data solutions.
• Design, develop and maintain end-to-end data ingestion and transformation processes using Microsoft Fabric Data Pipelines, Dataflows Gen2, and Notebooks.
• Format, cleanse, and store data in a structured manner to ensure data quality and accessibility for reporting and analysis, following Medallion Architecture
• Work closely with reporting and analytics teams to ensure datasets are accurate, well-modeled, and optimized for Power BI and other analytical workloads.
• Create comprehensive developer documentation for data pipelines, processes, and solutions.
• Participate in data governance activities to ensure data integrity, security, and compliance.
• Utilize source control to manage and track changes to data pipelines and codebase.
• Provide level II/III support to troubleshoot and resolve data-related issues and inquiries.
• Provide ancillary support for Machine learning (ML) and Artificial Intelligence (AI) processes
• Stay updated with industry trends and best practices related to data warehousing, ETL, and data engineering.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3+ years experience data engineering, ETL development, and data warehousing.
• Experience with Microsoft Fabric, including OneLake, Lakehouses, Data Pipelines, Dataflows Gen2, and/or Notebooks.Understanding of lakehouse architectures, data modeling, and modern analytics patterns.
• Experience with data governance, data quality, and data security frameworks and standards.
• Experience in Continuous Integration/Continuous Delivery (“CI/CD”).
• Expertise in integrating Fabric solutions with Power BI, Azure services, and external data sources.
• Expertise in developing data pipelines to support Machine Learning (ML) and / or Artificial Intelligence (AI) tools is a plus
• Excellent verbal and written communication skills, presentation, problem-solving skills and attention to detail.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work independently and collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented fast paced environment.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours.
• Proficient in MS Office (including Excel, Outlook, PowerPoint, Visio, & Word), modern communication tools for virtual teams (i.e., MS Teams)

Physical Demands:
Employees may experience the following physical demands for extended periods of time:

• Sitting, standing, and walking (95-100%)
• Keyboarding (70-90%)
• Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)

Work Environment:
100% Remote: Work environment is indoors at home.

Compensation:
$120,000 to $135,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.

Intrigued to learn more?
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.
ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

Protecting Your Candidate Experience
At ClearCaptions, your candidate experience matters to us. To ensure transparency and security throughout the hiring process, please keep the following in mind:

• All legitimate ClearCaptions job openings are posted exclusively on this careers page.
• Our recruiters will only contact you from verified @clearcaptions.com email addresses.
• We will never offer a job through LinkedIn messages or any social media platform.
• We will never ask for sensitive personal information (like banking details or Social Security numbers) during early stages of the hiring process.

We encourage all applicants to stay vigilant against online job scams, especially those that misuse company names or logos to appear legitimate. If you receive a message that seems suspicious or doesn’t follow these guidelines, please don’t engage. You’re welcome to verify any opportunity by reaching out to us directly at recruiting@clearcaptions.com.
We’re committed to a hiring process that is respectful, secure, and clear every step of the way.