***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Employee will perform duties and responsibilities in various clinics in a medical treatment facility on a regular and recurring basis including clinical and specialty areas, in-patient and out-patient care areas.
Duties will include, but may not be limited to the following:

• Accompanies licensed independent practitioners (LIP) during patient visits and documents/transcribes information in the electronic health record (HER) that transpires during each visit.
• Assures accurate data entry of the patient history, exam findings verbalized by LIP, procedures, orders, diagnostic/test results, and clinic encounters.
• Facilitates the flow of patients through the clinic by queuing orders, referrals, tests, medications, encounters, and signing and forwarding the documentation to the LIP for approval.
• Ensures medical records are prepared for treatment team review; assembles information in correct sequential and chronological order; and assures forms are complete, accurate and signed.
• Participates in quality improvement activities and recommends changes to improve programs.
• Enters appointment management information in electronic databases to ensure workload credit and statistical information is maintained for the medical center.
• Research information requested by the LIP to assist with coordinating referrals. Prepares operative reports, makes phone calls and perform other clerical tasks.
• Performs other duties as assigned.

Work Schedule: Various work schedules
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved

NOTE: Intermittent employment is defined as non-fulltime employment in which employees serve under an excepted or competitive service appointment without a regularly scheduled tour of duty. A position with an intermittent work schedule is sporadic and unpredictable so that a tour of duty cannot be regularly scheduled in advance. Intermittent positions offer health insurance only if the employee is expected to work at least 130 hours per month for at least 90 days.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet these factors are ineligible for further consideration.
The Selective Placement Factor for this position is: Knowledge of medical terminology

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 25 words per minute.

EXPERIENCE: Experience includes performing work such as transcribing information into an electronic record, ensuring accuracy, spelling, punctuation and grammar; utilizing a variety of computer applicants/software such as word processing, spreadsheet database and audio-visual presentation software. Due to the major duties and responsibilities of this position, all applicants should have knowledge of medical terminology. Applicants must demonstrate exceptional organizational skills and show the ability to accurately document medical records. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

-OR-

SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Successfully completed 2 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. -OR-

COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed post-high school education (in excess of one year) and experience may be used to meet total experience requirements.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Attention to Detail
• Clinical Data Collection/Documentation
• Computer Skills
• Manages and Organizes Information
• Medical Information
• Writing

PHYSICAL REQUIREMENTS/WORKING CONDITIONS: The work is sedentary and does not require any special physical effort. Some work may require walking and standing, and carrying light items (e.g., papers, books, portable computer). The work often requires long hours to meet project deadlines and to devise corrective action and solutions to unexpected technical and/or management crises resulting in highly stressful work situations. The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks and discomforts that require normal safety precautions. The responsibilities of the position require occasional travel and may subject the employee to various resultant environmental changes.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

IMPORTANT: Please ensure your resume include up-to-date contact information (phone number(s), email address(s), etc.)

To apply for this position, you must provide a complete Application Package which includes:

• Resume

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• Other (1)
• Other (2)
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action

Next steps