This is a hybrid role with the expectation that time working will regularly take place inside and outside of the office located at 100 East Tryon Rd, Raleigh, NC 27603.

This position performs administrative processing for the Credit Resolution group of the Bank at an advanced level of support. Provides crucial information and support to expedite collections, bankruptcy, foreclosure, repossession and loss mitigation activities. Prepares, reviews, and processes documentation relating to defaulted loans. Maintains key files, databases, and records utilized by the department. Handles administrative tasks such as invoicing and correspondence to facilitate business functions for other associates and management. Follows up on documentation, ensuring all necessary information is provided. This position is considered the first line of defense and is expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.

Bachelor's Degree and 1 years of experience in Real Estate and Loan Systems OR High School Diploma or GED and 5 years of experience in Real Estate and Loan Systems

Preferred skills: Collections, Bankruptcy, Repossession and/or Foreclosure experience. Administrative, documentation, and/or invoicing experience supporting defaulted loans.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.