Major Duties and Responsibilities

This position designs, develops, and maintains intranet, website, and web-based applications and ensures software solutions are implemented in an efficient manner and the satisfaction of users by providing exceptional application technical support, researching issues, and problem-solving.

• Develop an in-depth knowledge of the company’s application portfolio, development tools, and development procedures.
• Maintains existing applications to include creating reports, system modifications, and troubleshooting system problems.
• Consult with users to evaluate new or modified applications to determine feasibility, cost, time required, compatibility with current systems and processes, and system capabilities.
• Assists other developers and programmers with application design and troubleshooting.
• Review manuals, periodicals, technical reports, and other resources to learn ways to develop applications that meet user needs to streamline government processes.
• Trains users to use new applications; provides technical assistance for application questions or problems.
• Produces technical documentation that accurately and thoroughly depicts the software design and code base to sufficiently assist QA testing and production support activities.
• Researches resources and methods (e.g. journals, literature, vendor information, etc.) for the purpose of maintaining current working knowledge of new and emerging technologies as well as district/state/federal rules, regulations, and policies for the purpose of architecting, delivering and maintaining a reliable and stable technology infrastructure appropriate to support the core mission of the city.
• Performs adequate unit testing of own and other developers’ application development work.
• Provides updates to appropriate leadership on work in progress, work completed, and work planned, and issues potentially impacting the on-time completion or quality level of work.
• May be required to participate in after-hours on-call rotation.
• Serves as a member of cross-unit project teams for the purpose of implementing city and departmental initiatives.
• Performs other related job duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of GIS technology and its applications.
• Knowledge of computer trends and new technology.
• Knowledge of database platform SQL Server or Oracle or Microsoft SharePoint.
• Knowledge of Personal Computer file systems and typing skills.
• Knowledge across several browsers including Internet Explorer, Chrome, and Firefox.
• Knowledge of computer trends and new technology.
• Skill in organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction.
• Skill using Microsoft Office.
• Skill in interpersonal relations.
• Skill in oral and written communication.

Minimum Educational and Training Requirements

Bachelor's Degree in Computer Science, Management Information Systems, or related field is required. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

For Website Development- Obtain Microsoft Technical Associate (MTA) Developer Track certification (or replacement cert.) within 36 months of hire, Obtain Microsoft Certified Solutions Developer (MCSD): SharePoint Applications (or replacement web development cert. path) within 60 months of hire, or possess any combination of experience and training which provides the applicant with the knowledge, skills, and ability required to perform the equivalent work.

Physical Requirements

The work is typically performed while sitting at a desk or table with intermittent standing or walking. The employee may occasionally lift light or heavy objects, use tools or equipment requiring a high degree of dexterity, or distinguish between shades of color. Additionally, the following physical abilities are required:

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Walking - on foot to accomplish tasks, long distances, or site to site.