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Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Global Fraud and Breach Investigations

Visa’s Global Risk Investigations team is dedicated to promoting the safe and sound long-term prosperity of the Visa payment system.

Position Summary:

We are seeking a highly analytical Senior Risk Management Analyst to join our Global Risk Investigations team part of our Case Investigations & Enforcement team, a core component of ecosystem security within Visa’s Payment Ecosystem Risk and Control (PERC) organization.

The Global Risk Investigation’s mission is to bring resolution to external fraud schemes events and data compromise incidents, drive notification of at-risk accounts to stem fraud impacts, and coalesce forensic evidence, intelligence, and fraud analysis to formulate remediation plans that strengthens payment system security. The Investigations team is seeking a dynamic and energetic Sr. Risk Management Analyst with a propensity to think creatively and identify new ways to approach common problems. A thought leader who can identify the extraordinary in ordinary, pinpoint and disrupt complex fraud schemes, and expertly lead external data compromise events. The right candidate will provide visionary direction to support the development of next generation methodologies that facilitate investigation of confirmed fraud loss, theft or compromise of Visa account or cardholder information.

Primary Responsibilities:

• Lead external compromise events by harnessing payment intelligence leads and fraud solutions to proactively identify and contain high-profile data breaches.
• Deliver strategic guidance to aid marquee clients in the disruption of complex fraud schemes; employ Visa’s cutting-edge solutions to minimize fraud exposure.
• Analyze compromise network topologies and synthesize forensic insights to develop clear and concise recommendations on course of action.
• Conduct fraud analysis to support compromise investigations and validate forensic findings.
• Publish alerts and disseminate at-risk accounts to financial institutions leveraging Visa’s world-class Compromise Account Management System (CAMS).
• Provide visionary direction that incentivizes clients to accelerate remediation of breached entities through early adoption of compromise detection capabilities.
• Operationalize investigative procedures to evolve forensic investigations and reporting processes.
• Monitor and refine dashboards for existing fraud schemes.
• Identify, monitor, and track emerging fraud schemes and payment ecosystem attacks.
• Maintain deep understanding of transaction-level details and payment flows.
• Perform deep analytical reviews to identify and validate fraud schemes impacting payment ecosystem participants.
• Investigate and manage complex fraud scheme events.
• Represent Visa and promote fraud disruption initiatives through industry outreach, reactive support, fraud analytics, best practices, and informational resources.
• Devise a comprehensive risk-based framework that equips financial institutions with strategies to swiftly remediate security incidents and reduce payment system risk.
• Manage an exclusive portfolio of premier clients to ensure adherence to Visa’s What to Do if Compromise (WTDIC) requirements.
• Drive development of tools and capabilities owned by Visa’s Global Risk Investigations team to drive client communication and ecosystem value- focusing on Visa’s tool’s as best-in-class leader
• Participate in regulatory briefings and demonstrate baseline understanding of appropriate legal, PCI Data Security Standard (DSS) compliance, regulatory and privacy laws.

Secondary Responsibilities:

• Prepare reports, briefings and other written products for Executive Management.
• Serve as information ambassador in the management of team reporting as well as development of performance metrics to track and monitor compromise trends.
• Work in partnership with Regional Risk Officers to achieve market goals as part of Country Risk Scorecards.
• Identify emerging trends associated with security vulnerabilities and develop mitigation strategies to combat stakeholder risk.
• Collaborate with leading forensic firms to develop reporting mechanisms and cost effective compromise solutions for small merchants.
• Decrease department’s reliance on financial institution reported compromise events by harnessing fraud analytics with payment intelligence to generate actionable leads.
• Foster internal and external stakeholder relationships through client engagement meetings, forums, industry partnerships and speaking opportunities.

This is a Hybrid role to be located in either our Austin, TX or Atlanta, GA office locations. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 8+ years of experience as a payments, risk or security professional with a financial institution, merchant, or payments company.
• Proven record of successfully investigating and resolving financial crimes or security incidents.
• A secure technology wizard with mastery of payment solutions such as EMV, Tokenization, and Encryption among other authentication mechanisms.
• Adaptive to changes in business priorities with an ability to manage multiple initiatives simultaneously.
• Ability to work in a fluid environment with varied deadlines while possessing an intense focus to drive assignments to completion.
• Superior written, oral and presentation skills with an ability to influence at a senior management level both internally and externally.
• Shrewd negotiator that suavely challenges the status-quo while concurrently removing barriers to progress change.
• Possesses a high level of self-motivation, initiative and operates effectively as a team player.
• Holds a background in information security, forensic investigations or data analytics.
• Undergraduate degree or relevant experience in information security or cyber forensics.
• Professional accreditation a plus – CISSP, CISA, QSA/PFI, ISA or other relevant certifications or accreditation.

U.S. Applicants Only

The estimated salary range for this position is $109,800 to $186,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.