Tech Made Easy is looking for a friendly, reliable, and hardworking team member to join us! This position is for a repair technician. The position will be a mix of repairs AND customer service.

Candidate must have professional repair (hardware) experience with mobile phones.

What You’ll Do:

• Repair phones & computers including screen replacement, battery replacement, virus/malware removal, system restore, etc.
• Check-in devices for repair or diagnostics
• Assist customers with questions about their device
• Answer and return phone calls; call customer’s with repair updates
• Assist customers who are wanting to purchase a device from the sales floor

What We’re Looking For:

• Experience in a professional setting repairing phones & computers
• Excellent communication skills, both verbal and written
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in data entry and record keeping
• Ability to maintain confidentiality of sensitive information

Qualities That Shine Here:

• Friendly
• Ability to take initiative
• Ability to communicate with customers in a friendly, professional manner
• Reliable
• Ability to multi-task
• Takes pride in their work

Business hours are 10-6 so you must be available during this time.

Hours: 15-20/week with the opportunity to be scheduled more

Pay starts at $15.50/hour. Once you can complete assigned repairs independently, pay will increase to $16. Pay is negotiable for the right candidate.

Job Type: Part-time

Pay: From $15.50 per hour

Benefits:

• Employee discount

Application Question(s):

• Why do you want to work for Tech Made Easy?
• What would make you a valuable asset to Tech Made Easy?
• Are you available during the daytime and on weekends?
• Give a brief description of your repair experience.

Work Location: In person