Pay: $105,000–$120,000 per year

We are currently seeking an experienced Word Processor / Lead Operator to join a prestigious professional services organization. This hybrid opportunity is ideal for a highly skilled document production professional with extensive experience in a legal or financial environment who thrives in a fast-paced, deadline-driven setting.

In this role, you will serve as a technical expert for complex document production while supporting workflow management, providing guidance to team members, and assisting with supervisory responsibilities as needed.

Schedule

Hybrid Position

Shift:

• Sunday: 11:00 AM – 7:00 PM
• Monday – Thursday: 8:30 AM – 4:30 PM

Responsibilities

• Produce, edit, and troubleshoot complex documents using Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
• Utilize advanced document production software including DocXTools, Best Authority, Contract Companion, Kofax Power PDF, DocuSign, and Adobe Acrobat DC.
• Create and edit PDF forms using Adobe Acrobat DC.
• Complete assignments accurately while meeting strict client deadlines.
• Provide technical guidance and support to colleagues and internal clients.
• Assist supervisors with workflow coordination and administrative responsibilities.
• Collaborate with team members to complete complex document production projects.
• Maintain expert-level knowledge of document production technology and department standards.

In the Supervisor's Absence

• Manage incoming work requests and coordinate workflow.
• Assign projects and prioritize deadlines across the team.
• Communicate directly with clients regarding project status and turnaround times.
• Provide guidance on document production procedures and best practices.
• Ensure projects are completed efficiently and accurately while maintaining exceptional client service.

Qualifications

• Expert proficiency with Microsoft Word 2016 and Excel 2016.
• Advanced proficiency with PowerPoint 2016 and Visio 2016.
• Minimum 5 years of document production experience in a legal or financial services environment.
• Previous experience as a Lead Operator or Assistant Supervisor strongly preferred.
• Strong knowledge of:
• DocXTools
• Best Authority
• Litera Compare
• Adobe Acrobat DC
• iManage
• Contract Companion
• Kofax Power PDF Advanced
• OmniPage Pro
• Microsoft Outlook
• Excellent proofreading skills and familiarity with legal terminology are a plus.
• Strong organizational, project management, and multitasking abilities.
• Outstanding customer service, communication, and interpersonal skills.
• Microsoft Office certification is highly preferred.

If you are an experienced document production professional looking for an opportunity to apply your technical expertise while taking on leadership responsibilities in a collaborative environment, we encourage you to apply today.

Pay: $105,000.00 - $120,000.00 per year

Work Location: Hybrid remote in New York, NY 10018