Position Summary

The Technical Writer and Illustrator is responsible for creating clear, accurate, and user-focused technical documentation while also developing and delivering effective training programs. This role translates complex technical information into practical manuals, procedures, job aids, presentations, and instructor-led learning materials for GOMACO dealers and customers.

Key Responsibilities

· Research, write, edit, and maintain technical manuals, user guides, quick reference guides, training guides, and related documentation.

· Collaborate with engineers, technicians, product specialists, subject matter experts, and managers to gather, verify, and organize technical information.

· Convert complex product, process, or equipment information into clear step-by-step instructions that support safe and effective use.

· Review existing documentation and training content for accuracy, consistency, clarity, and alignment with current procedures.

· Maintain version control, document standards, templates, and style guidelines.

· Support product launches, process changes, compliance updates, and continuous improvement initiatives by producing timely documentation and training materials.

· Ensure materials meet company quality, safety, regulatory, and branding requirements.

Qualifications

· Good understanding of mechanical and electrical systems.

· An ability to communicate clearly and concisely with presenter/instructor skills a plus.

· Experience with Adobe products suite a plus.

· Experience with PTC products such as Windchill, Creo Illustrate, Arbortext Editor and

CAD design engineering a plus.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance

Work Location: In person