Robotics Hardware Technician V

Job Summary:

The Robotics Hardware Technician V (Tech 5) is a Department Manager responsible for leading a team of hardware technicians while remaining technically hands-on

This role owns day-to-day department operations, team performance, and project delivery. The Tech 5 sets expectations, removes blockers, and ensures work is completed safely, on time, and to quality standards.

Responsibilities:

• Lead, coach, and develop a team of hardware technicians (Tech I–IV)
• Handle scheduling, workload balancing, and resource planning
• Conduct performance reviews and support career development
• Foster a positive, accountable team culture
• Support hiring, onboarding, and training efforts
• Provide technical guidance on complex builds
• Serve as final escalation point for hardware issues
• Perform advanced assembly and troubleshooting as needed
• Ensure compliance with build standards and safety practices
• Ensure work meets quality and safety standards
• Own delivery of department workstreams
• Coordinate with engineers, project managers, and customers
• Track progress, identify risks, and drive issues to resolution
• Improve workflows, documentation, and standard processes
• Ensure tools, parts, and materials are properly managed
• Help establish and refine department SOPs
• Identify efficiency improvements
• Promote safety, quality, and best practices
• Support scaling of operations
• Promote a culture of continuous improvement
• Represent the department professionally
• Participate in onsite meetings and reviews
• Communicate status and risks clearly

Qualifications:

• High school diploma or equivalent
• Ability to pass a background check
• 6+ years of team/project management
• 2+ years in a lead or supervisory role preferred
• Hands-on robotics, automation, or advanced hardware experience preferred
• ME/EE Degree, or Business Management degree preferred
  (Equivalent experience and/or education encouraged to apply)
• Experience building, testing, or deploying robotic systems
• Strong mechanical and electrical assembly skills
• Comfortable reading schematics, drawings, and build documentation
• Experience with robotic subsystems, sensors, motors, actuators, conveyors, and end-of-arm tooling
• Experience with cabling, harnessing, and advanced troubleshooting
• Ability to diagnose system-level hardware issues
• Strong people management and communication skills
• Comfortable giving feedback and holding accountability
• Organized, dependable, and calm under pressure
• Able to interface professionally with engineers and customers
• Relevant experience may substitute for formal education
• Ability to work flexible schedules and shifts
• Ability to stand for extended periods
• Must be able to lift up to 50 lbs unassisted
• Authorized to work in the U.S.