Clarification from the agency

This is a Defense Industrial Base (DIB) Direct Hire Authority (DHA) notice open to the Public.

• Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers.
• Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information.
• Prepares and maintains reports and records relating to emergency responses.

Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Full Time (3/2/2/3)
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non-Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Mission Essential: This a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.

Qualifications

To qualify for an Emergency Services Dispatcher, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Answering 911 calls
• Working with emergency services dispatch equipment
• Providing instruction on emergency medical procedures
• Interpreting pertinent laws and regulations

OTHER REQUIREMENTS:

1. Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position. Failure to do so may result in removal from federal service.

2. Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification.

3. Within six months, incumbent must obtain certification to operate the Commonwealth Law Enforcement Assistance Network (CLEAN), in accordance with Pennsylvania State Police - Bureau of Communications and Information Services - Operator Certification Manual Appendix E, Oct 2013.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through a Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.

To apply for this position you must provide a complete Application Package. Each Application Package MUST include:

Next steps