Systems Analyst

Company: Essmann's Cabinetry and Millwork
Location: Pennsylvania Furnace, Pennsylvania, United States
Employment Type: Full-Time
Salary: Approximately $93,600 - $114,400 USD per annum (based on an hourly rate of $45-$55)

Job Overview

Essmann's Cabinetry and Millwork, a renowned specialist in high-quality custom cabinetry, furniture, and millwork, is seeking a meticulous and skilled Systems Analyst to join our team. With a strong commitment to craftsmanship and tailored solutions for corporate and church environments, we are looking for a professional who can help us optimise the technology that underpins our bespoke manufacturing processes. The successful candidate will be responsible for analysing our current IT systems and business processes, identifying opportunities for improvement, and implementing effective technology solutions to enhance efficiency, productivity, and data management across the organisation.

Responsibilities

• Analyse and evaluate existing business systems and processes to identify inefficiencies and areas for improvement.
• Collaborate with stakeholders across various departments, including design, manufacturing, and sales, to gather and document business requirements for new technology solutions.
• Design, develop, and implement new systems and modify existing ones to meet the evolving needs of the business.
• Oversee the full project lifecycle for system implementation, including planning, testing, deployment, and user training.
• Ensure seamless integration between different software applications, such as CAD/CAM software, ERP systems, and CRM platforms.
• Provide ongoing technical support and troubleshooting for all business-critical systems, acting as a key point of contact for end-users.
• Develop and maintain system documentation, user manuals, and process guides.
• Generate reports and data visualisations to provide insights into operational performance and support strategic decision-making.
• Uphold data integrity and security standards across all company information systems.

Qualifications

• Proven experience working as a Systems Analyst, IT Business Analyst, or in a similar role.
• A degree in Information Technology, Computer Science, Business Information Systems, or a related field is preferred.
• Strong analytical and problem-solving skills with an exceptional attention to detail.
• Excellent communication and interpersonal skills, with the ability to translate complex technical concepts for non-technical stakeholders.
• Demonstrable experience in requirements gathering, process mapping, and systems design.
• Familiarity with manufacturing environments and software (e.g., ERP, MRP, CRM) would be a significant advantage.
• Proficiency in database management and a working knowledge of SQL is desirable.
• A proactive and self-motivated approach to identifying and resolving challenges.

Benefits

• A competitive salary package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment that values quality and craftsmanship.
• The chance to make a significant impact on the technological infrastructure of a leading custom millwork company.