Endpoint Engineer

Job Description:

We are seeking an experienced Endpoint Engineer to join our team. The Endpoint Engineer will be responsible for managing the full lifecycle of endpoint devices, including Windows and macOS systems. The role includes OS imaging, patch management, vulnerability remediation, and providing Tier 3 support using endpoint management tools.

Responsibilities:

• Manage the lifecycle of endpoint devices, ensuring optimal performance, reliability, and security.
• Perform OS imaging, configuration, and deployment for Windows and macOS platforms.
• Utilize endpoint management tools implement patching, software delivery, and security updates.
• Proactively identify and remediate endpoint vulnerabilities to maintain compliance with security standards.
• Provide Tier 3 technical support for escalated endpoint issues, ensuring timely resolution.
• Create and maintain documentation for endpoint device configurations, processes, and troubleshooting procedures.
• Monitor endpoint management systems to ensure proper operation and scalability.
• Collaborate with IT teams to maintain consistency in endpoint setups across the organization.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field. Experience may be substituted for education.
• Minimum 5+ years of experience in IT, with a focus on client/endpoint management for both Windows and macOS devices.
• Strong expertise with endpoint management tools.
• Proven ability to manage OS imaging, patching, and vulnerability remediation activities for large-scale environments.
• Solid troubleshooting skills for complex endpoint issues.
• Clearance Level Must Currently Possess: Top Secret
• Location: Onsite / occasional hybrid allowed
• US Citizenship
• Valid US Passport
• DoD 8140 IAT II compliant