Deliver day-to-day service desk support (tickets, calls, emails) for trading, banking, and enterprise systems. Cisco voice systems and trading turret platforms.…
In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and mobile communications to enable you to implement fast……
Monitor incident queues for issues and take ownership and assist customers as required. Keep all support tickets up to date and well documented.…
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end users by troubleshooting software issues, resolving access……
Deskside engineers provide support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/……
Preferred certifications include Microsoft Endpoint Configuration Manager certification and VMware Workspace One certification or equivalent industry recognized……
Own Hardware and software license compliance and provisioning processes are managed and cost-optimized. Bachelor’s degree in information technology, computer……
This role is ideal for a senior-level technical professional who combines strong engineering expertise with a service-oriented mindset and the humility to……
We help our clients realize technology improvements in their organizations, assist in regular maintenance and troubleshooting (help desk), and lead projects……
Qualified candidates must be U.S. Citizens with a valid passport who old an active security clearance at the Secret level. U.S. Citizen with a valid passport.…
The successful candidate will also demonstrate excellent customer service skills as well as technical excellence in all communications, whether client facing or……
*Deploy agents, configure policies, and assist in onboarding new clients into the MSP ecosystem.*. *Paid certifications and ongoing technical training*.…
Provide advanced diagnostics, root cause analysis, and long-term solutions for recurring technical problems. RMM tools and endpoint management platforms.…
This role goes beyond traditional desk functions — the ideal candidate takes ownership of complex technical issues, drives process improvements, and serves as a……
Collaborate with cross-functional teams to analyze issues using analysis skills and develop effective solutions promptly. Pay: From $50,000.00 per year.…
Monitor and enforce license agreements using appropriate tools relative to hardware and software resources. To administer and provide central accountability for……
Skills should include, Microsoft Networks, Physical Networks, Virtual Server and Desktop environments, Storage Area Networks, Security Applications, Rapid……
The successful candidate will also demonstrate excellent customer service skills as well as technical excellence in all communications, whether client facing or……
Bachelor’s degree in GIS, Geography, Computer Science, Engineering, or related field. This role bridges software engineering and geographic science, delivering……
Valid State of Maine driver's license in good standing. Maintains personal professional development in own field of expertise by attending related training……
Capable of explaining technical matters with non-technical users. Assist in network implementation and design. Provide network support to users.…
The VDC Manager proactively drives and leads the implementation of BIM/VDC technologies on large-scale construction projects during the pre-construction and……
Experience with Microsoft Windows desktop design engineering and implementation options. May vary based on technical training, certification(s), or degree.…
Must have a valid driver’s license when needing to rent a car to travel to projects. Respond to all incoming technical aftersales calls/emails related to……
They will field both more complex break/fix incidents and end user issues in conjunction with system-wide configurations that require a deeper knowledge of……
Education: Bachelor’s Degree in related field or equivalent experience. This role is ideal for a technology professional with hands-on implementation experience……
Use AI to find out how well the skills on your resume fit this job description.
Position Responsibilities:
Serve as Tier 2 escalation point for complex desktop, laptop, and mobile device issues.
Perform advanced troubleshooting of Windows 11 operating system
Resolve application conflicts, authentication issues, profile corruption, and system performance problems
Provide executive-level support as needed
Conduct root cause analysis and implement preventative solutions for recurring incidents
Manage full workstation lifecycle, including procurement, imaging, deployment, refresh, and decommissioning
Other projects or duties as assigned
Required Education and Experience:
Bachelor’s Degree and 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience
The minimum salary is $87K and the max salary is $109K.
$87K – $109K/yr (Employer provided)
$98K
/yr Median
Rosemont, IL
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