Company Overview

Global award-winning service provider and recognized leader in the communications industry is looking for a qualified network engineer / technical support specialist to join our highly acclaimed and growing team. Our company’s success is based on delivering high-quality products and services with a focus on client experience. Our team members work very hard, thinking about our customers' needs, and doing what it takes to provide the highest level of customer satisfaction while achieving company objectives. We do this by working as a team to deliver the best customer experience possible and delivering to customer expectations. We are looking for the right fit to join our team.

We provide Network and Network Security training and certification for all techs.

Job Overview

We are seeking a dynamic and detail-oriented Network Engineer/Technical Specialist to join our team. In this role, you will be responsible for designing, implementing, and maintaining complex network systems, ensuring optimal performance, security, and reliability across diverse IT infrastructure environments. Your expertise will support our mission to provide seamless communication services and robust network security.

Duties

Order, procure and deploy network access services, including network, data, SaaS, security, IOT solutions

· Manage relationships with Service Providers and 3rd party vendors related to customer services

· Configure, Install and Implement Network, Data, Security, and SaaS solutions

· Dedicated technical pre and post sales lead resource role for products and technologies, including network, network security, and hardware

· Provide ongoing customer support, uncover customer opportunities, interact with clients to provide best customer solutions

· Provide both internal and external technical guidance during the and assist in pre-sales discussions

Requirements

• Minimum 1-3 years of related experience in technical roles with network, SaaS and cloud background.
• Managed Network Services professional with strong technical services solution mindset .
• Experience engaging with senior level executives as well at IT and network admins.
• Knowledge and understanding of Network, Security, Cloud, Data, and Voice services stack.
• Strong project management and organizational skills necessary.
• Knowledge of network security best practices including IDS/IPS systems, SSO implementation, encryption standards like SSL/TLS; vulnerability assessment expertise.
• Ability to communicate at a technical and customer level with strong organizational, presentation, written, and verbal communication skills required.
• Candidate must have a passion for technology and problem solving. Contagious enthusiasm for and a desire to continuously learn new technology required with ongoing industry training and certification.

Education

• Technical Degree or equivalent experience and certification(s) required.
• Desired
• Engineering Degree and/or Advanced Industry Certification - Desired
• Certifications in Networking (CCNA, CompTIA, JNCIA, ACMA, VCTA-NV, etc.)
• Certifications in UC and SaaS technologies (Hosted Voice, Microsoft Office 365/ Exchange, Collaboration tools for Business (Teams, Elevate, Zoom, etc.)
• Certifications in Cloud Services (AWS, Azure, Google, Microsoft, other)

· A PLUS - Certifications in information security (CISSP, CCSP, CISM, and/or CCSK)

o Fortinet NSE certifications Highly Preferred

Join us to be part of an innovative team that keeps the world connected! Your expertise will help shape resilient networks that empower users worldwide while advancing your career in a fast-paced telecommunications landscape.

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person