True Title Company seeks an Escrow & Production Coordinator for our Montgomery City, Missouri location. In this role, you will support escrow closing officers, processors, and title abstractors throughout the entire real estate closing process, handling various administrative and clerical responsibilities.

As one of Eastern Missouri's most rapidly expanding and innovative title companies, True Title Company offers more than just a position. We provide a collaborative environment built on support, comprehensive training, and professional development. Our exclusive profit-sharing and commission structures ensure your earning potential grows alongside your expertise, while our mentorship initiatives foster continuous skill enhancement.

Join our people-centered, inclusive workplace where our core values drive the exceptional service we deliver to agents, clients, lenders, builders, and attorneys.

Job Description

Escrow Coordinator

Purpose: The Escrow Coordinator (EC) assists the escrow closing officers, processors, and title abstractors with the closing process from beginning to completion in various administrative and clerical tasks.

Reports to: Escrow Division Manager (direct); Escrow Closing Officer (indirect)

Primary Duties & Responsibilities

Some or all of the following duties & responsibilities may be assigned to the Escrow Coordinator as business needs dictate:

· Assist the Escrow Closing team in the processing of closing files in some or all of the following tasks:

o Open title and closing file within the operating system;

o Prepare documents for recording and electronically record (or prepare and send overnight package for counties without e-recording option);

o Approve wires for funding.

· Upon completion of the closing transaction, ensure the electronic file is fully complete with all required information for 1099 issuance, File Tracking information is updated and all necessary documentation has been uploaded.

· Serve as a backup for the following tasks:

o Answering incoming phone calls to the main office phone line;

o General front-desk duties.

o Monitor & enter incoming orders to the general orders inbox.

· Greet clients and answer phones in a professional manner; provide exceptional written and verbal communication to agents and clients. Address client needs in a prompt, professional and courteous manner. Correspond with lenders, builders, agents and attorneys as needed.

· Update job knowledge by routinely participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.

· Enhance company reputation by accepting ownership for accomplishing new and different requests. Explore opportunities to add value to company and key accounts.

· Perform tasks generally assigned to the Escrow Processor on an as-needed basis.

· Other duties as assigned by supervisor.

Job Requirements

· With a bachelor’s degree, no prior experience is necessary.

· In lieu of a bachelor’s degree, 1+ years of direct real estate processing experience in the title insurance and/or mortgage industry; familiarity with standard title insurance and/or mortgage lending concepts, practices and procedures is preferred.

· Strong customer service skills

· Proficiency in MS Office applications (Word, Excel) title insurance software and/or mortgage loan closing software

· Notary certification required (if not currently a notary, must get certified immediately upon hiring)

· Missouri title agent license (if not currently licensed, must obtain promptly upon hiring)

· High school diploma or GED required (bachelor’s degree or paralegal certified preferred)

· Fluency in English, with preference for bi/multi-lingual candidates

Terms

· Non-exempt, full-time, Monday – Friday: 8:30 am to 5:00 pm

· Benefits include health/dental/vision insurance plans, 401(k), vacation time, profit sharing bonus plan

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical Setting:

• Office

Work Location: In person