Operations Manager – Pavement Marking Operations

Job Summary

The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch’s market presence and establish it as the preferred provider of high-quality pavement marking services in the region.

Key Responsibilities

Customer Relationship Management

• Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.
• Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.

Business Development

• Identify and pursue new business opportunities within the region to expand the customer base.
• Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.

Team Leadership

• Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.
• Foster a collaborative, safe, and productive work environment with clear expectations and accountability.
• Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.

Project Management & Estimating

• Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.
• Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.

Safety & Compliance

• Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.
• Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.

Required Qualifications

• 5+ years of experience in construction or the pavement marking industry
• At least 3 years of experience in estimating, project management, or a leadership role
• Proven ability to build and maintain strong customer relationships based on trust and service quality
• Strong estimating and cost-control skills in construction or pavement marking projects
• Demonstrated experience leading and motivating high-performing teams
• Knowledge of OSHA regulations, DOT requirements, and construction safety best practices
• Excellent communication, problem-solving, and negotiation skills

Preferred Qualifications

• Bachelor’s degree in Construction Management, Business, or a related field (or equivalent experience)
• Prior experience in pavement marking or road construction
• Familiarity with estimating software and project scheduling tools

Equal Employment Opportunities Employer encouraging diversity in the workplace. All qualified applicants will be considered without regard to their nationality, ethnicity, gender, race, color, religion, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, genetic information, veterans, or military status.