Supervises quality technician employees in a manufacturing environment. Plans and assigns work, implements policies and procedures, and recommends improvements in quality methods, equipment, and quality operating procedures. The quality manager makes recommendations based on PPAs received from the customer.

• Balances quality, productivity, cost, safety, and morale to achieve results in all areas.
• Works to continuously improve in all areas
• Provides regular progress reports to the manager.
• Ensures effective employee relations. Provides employee coaching and development.
• Makes employment decisions. Resolve employee issues through problem resolution.
• Performs accident investigations
• Tracks absenteeism and timekeeping
• Accomplish manufacturing staff results by planning, monitoring, communicating job expectations and appraising job results; counseling, disciplining and coaching employees; coordinating, initiating, and enforcing systems, procedures, and policies
• Maintain staff by recruiting, orienting, selecting, and training employees; and developing personal growth opportunities in them
• Maintain workflow by setting process variables, monitoring steps of the process; observing equipment and control points; monitoring resources and personnel; developing reporting systems and procedures, studying methods; facilitating corrections to malfunctions, implementing cost reductions; initiating and developing a spirit of cooperation between and within departments
• Ensure the operation of equipment by evaluating new equipment and calling for repairs of old ones
• Provide manufacturing information by sorting, initiating, compiling, and analyzing production performance data and records
• Educate and direct employees on the use of equipment, all control points, and resources
• Contribute to team effort

Travel Required:

• Minimal

Preferred Qualifications:

• Bachelor’s Degree in Quality or related discipline
• Quality Assurance Certification in SQF, HAACP, and GMP
• Good computer skills, including Word and Excel. Experience with Access is desired.
• Detail to accuracy and thoroughness
• Must have prior QA knowledge and certifications
• Must be flexible with work schedule to meet the needs of operations
• Must have excellent interpersonal skills with internal and external customers
• Leadership – the ability to command and maintain the attention of those you are overseeing
• Effective communication – the ability to convincingly convey instructions, directions, and details to others
• Experience – knowledge of OSHA and other governmental regulations; incident and accident prevention
• Attention to detail – the ability to manage all duties, rules, documentation, and other components of the job with focus and accuracy
• Confidentiality – the ability to protect data, information, and employee privacy
• Compassion – the ability to be concerned for another person’s well-being
• Organization – an ability to manage multiple priorities simultaneously
• Collaborative – an ability to work with diverse personalities for a tangible and beneficial outcome

Working Conditions

• This position operates in an office environment located within a manufacturing facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• The position requires the ability to perform work in different elements of the operation between a general office environment and the production operation environment. The position will, at times, work in a cold and wet environment.

Salaried/Remote Employees: Universal Pure facilities may process, pack, and or store products containing allergenic food ingredients as referenced by FDA; occasional exposure may occur. Inform your direct manager of any food allergies.

Universal Pure Is an Equal Employment Opportunity Employer