Armada, Inc., is an international collective of creators, collaborators, and innovators with an unapologetic passion for exceptional merchandise experiences. With 20 years in the industry, our client and fan investment transcends the traditional merch company.

We craft, amplify, and manage fully integrated merch programs that are as strategic as they are fan-forward, blending creativity, data, and digital know-how to grow successful businesses.

Key Responsibilities:

• Collaborate with Fulfillment and Receiving Managers to identify and resolve operational bottlenecks and discrepancies.
• Receive and organize incoming boxes/pallets by SKU and PO number, ensuring accurate processing per established SOPs.
• Print and affix SKU labels precisely; process soft goods (e.g., apparel) using folding machines, visual quality checks, and packing into assigned bin locations.
• Utilize warehouse management systems, scan guns, and mobile scanners to accurately transfer products and maintain inventory integrity.
• Conduct quality control checks and participate in investigations to resolve inventory discrepancies with a detective mindset.
• Perform pick and pack operations, product transfers, staging, loading dock duties, waste disposal, and general warehouse support as needed.
• Communicate needs and updates to leadership using clear, established methods.
• Consistently meet predetermined KPIs and demonstrate reliability through punctuality and regular attendance.
• Continuously learn and provide feedback on inventory systems and processes for ongoing improvement.

Key Qualifications:

• High school diploma, GED, or equivalent certification required.
• Minimum 1 year of experience in fulfillment operations, shipping, receiving, picking, or order fulfillment.
• Comfortable with physical tasks: standing, bending, lifting up to 50 lbs, and working in small or tight spaces for extended periods.
• Proficient with scan guns, printers, handheld scanning devices, and basic warehouse equipment (e.g., pallet jacks).
• Computer literate; experience with Office 365 and ShipHero preferred.
• Strong attention to detail, basic math skills, and creative/spatial thinking for efficient inventory management.
• Excellent communication skills, a proactive approach to problem-solving, and the ability to thrive both independently and in a team environment.

What We Offer

• Full-time, onsite position (Monday-Friday)
• Hourly rate ($16-$18/hr)
• Health and retirement benefits: medical, dental, vision, LTD, group life, and 401k with company match
• Paid time off and sick time
• Opportunity to join a passionate, fast-growing company and contribute to a creative, inclusive workplace

Armada Inc., is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified individuals to apply and become part of our extraordinary team

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Methuen, MA 01844 (Preferred)

Work Location: In person