Job Overview
Works closely with People & Communication teams, Finance and business units, promoting company-wide best practices and maintaining high standards in Total Rewards. This role is responsible for administering the organization's employee benefits program, which includes retirement plans, wellness initiatives, flexible benefits, and insurance coverage (health, life, and disability), leave of absences and reasonable accommodations. The Total Rewards Specialist also supports compensation processes for employees in both Puerto Rico, and the U.S.

PRIMARY RESPONSIBILITIES

· Manages benefits enrollments, changes, and terminations of Company health plans (e.g., medical, dental, vision, and EAP), ensuring employees have access to healthcare services, including COBRA management.

· Administers retirement plans (401(k)), ensuring accurate contributions and compliance with regulations and plan documents.

· Oversees administration of life and disability insurance policies, including employee enrollments, beneficiary updates, and claims processing.

· Leads the Open Enrollment process, including planning, communication, and execution, to ensure employees make informed decisions.

· Manages leave of absence (LOA) processes and reasonable accommodation requests, coordinating with employees, managers, vendors, and payroll to support compliant, timely case management and documentation.

· Conducts regular audits to ensure compliance and identify areas for improvement.

· Manages relationships with benefits vendors and brokers, negotiating contracts and ensuring service delivery.

· Conducts daily HR operations and administrative tasks to ensure smooth workflow and efficient handling of Total Rewards-related inquiries.

· Collaborates with the payroll team to ensure accurate benefit pay and deductions.

· Assists in conducting salary reviews, analyzing market data, and recommending salary adjustments.

· Supports the annual compensation cycle, including job evaluations, salary benchmarking, and performance review adjustments.

· Participates in job reviews to ensure roles are accurately graded within the Company’s job structure.

· Maintains and updates HR databases, ensuring data accuracy and integrity.

· Generates detailed reports and dashboards using Excel and other tools to provide insights into HR metrics, trends, and costs.

· Creates and facilitates PowerPoint presentations to communicate key information during HR, leadership team meetings, and employee training sessions.

· Provides support to employees regarding benefits and compensation inquiries, offering clear and accurate information.

· Leads and manages wellness programs to promote health and well-being, organizing activities and tracking program effectiveness.

· Ensures compliance with HR policies and labor laws, including ERISA, staying updated on changes in benefits regulations.

· Assists in the evaluation of company benefits, comparing plans with other employers and analyzing survey results to recommend improvements.

· Organizes the Total Rewards Committee meetings, ensuring proper documentation.

· Serves as the benefits lead for all Workday or applicable HRIS projects and initiatives.

· Reconciles benefits vendor invoices, ensuring accuracy and resolving discrepancies.

· Performs other duties as assigned.

QUALIFICATIONS

· Degree in Human Resources, Business Administration, Accounting, or Finance required.

· 3-5 or more years of experience in a related role, preferably with increasing responsibilities and scope over time.

CORE COMPETENCIES

· Advanced skills in Microsoft Excel for data analysis and reporting; experience creating and managing dashboards and reports.

· Strong ability to create clear and concise PowerPoint presentations; excellent verbal and written communication skills in both English and Spanish.

· Strong analytical skills with the ability to interpret compensation data; exceptional attention to detail and accuracy in managing data and records.

· In-depth understanding of HR operations, benefits administration (retirement plans, life insurance, medical plans), and compliance; familiarity with vendor/broker management.

· Experience with the compensation cycle, including salary reviews, job evaluations, and performance management.

· Experience managing projects, particularly Open Enrollment; ability to design and manage employee wellness programs.

· Advanced proficiency in Microsoft Office and HRIS software (Workday preferred).

· Quick learner with a strong sense of ownership, able to prioritize, coordinate, and manage activities and resources in a fast-paced, high-pressure, and constantly changing environment.

· Fluent in both English and Spanish, with strong communication abilities in both languages.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• benefits administration, total rewards, compensation: 3 years (Preferred)
• employee benefits programs administration: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person