Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

• Develops working relationships with various community agencies, SSVF partners and other governmental agencies, often serving as the VA liaison or contact person.
• Have frequent contact with staff from various community agencies and maintains a good relationship that fosters interagency collaboration and allows for the coordinated care for Veterans.
• Interviews potential clients, confirms eligibility and attempts to complete a bio - psychosocial assessment screening for admission including the completion of HOMES form, discharge planning, evaluation for ongoing psychosocial service, evaluation of progress of treatment and the evaluation of the Veterans adjustment in their immediate environment, including assessment of need for environmental changes.
• Provides information, referrals and linkage to Veterans and families to VA healthcare, community resources, VA financial benefits, and assists with paperwork to obtain these services.
• Makes referrals to the various homeless programs, as appropriate, for further evaluation and indicated treatment such as HCHV intake, GPD transitional housing, CWT/CEC employment services, VJO and HUD/VASH.
• Incumbent interviews potential clients, confirms eligibility and attempts to complete a bio-psychosocial assessment and completes the HOMES forms, discharge planning and evaluation for ongoing services and interprets and explains the VA's treatment and benefit programs.
• Develops and appropriate treatment plan using known available resources and information from the psychosocial assessment.
• Provides direct social services to Veterans to include case management, transportation, crisis intervention, short focused individual and group intervention as appropriate directed at a specific limited objective such as assisting the Veteran with specific change in his/her normal lifestyle or overall treatment choice to affect an improvement in the Veterans level of functioning, employment status, family situation, etc.
• Maintain data and statistical compilations to comply with JCAHO, CARF, VA and medical center policy and procedures.
• Maintain familiarity and shares responsibility for all performance measures relating to VA's Health Care for Homeless Veterans Programs.
• Incumbent will assist with verifying Veterans' eligibility for VA hospital care and medical services and assist with linkage as appropriate by helping Veterans with completing VA Form 10-EZ, Application for Medical Benefits, for those Veterans not seen at the medical facility and/or will transport them to the VA eligibility office for services.
• Additional duties as assigned.

Work Schedule: 8:00am to 4:30pm, M-F
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 01926-A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

• Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-6). Examples of specialized experience would typically include, but are not limited to: interview potential clients, provide direct social services to veterans, makes referrals to various homeless programs, and communicate effectively both verbally and in writing, etc.
• Education: As a General rule is not creditable however graduate education may be credited in few instances where graduate education is related directly to the position.
• Combination: Applicants may combine directly related graduate education and specialized experience to meet the total qualification requirement.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-7.

Physical Requirements: The physical demands of this position involve primarily walking, talking, driving, climbing stairs, standing, use of telephone, etc., and may handle and carry light to moderately heavy objects. No special physical demands are required to perform work.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

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