Costco Travel IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Travel IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Systems Administrators install, maintain, and upgrade internal computer hardware and software systems including designing, developing, and implementing IT services. Systems Administrators propose and implement enhancements that improve the reliability, security, and performance of the system, and monitor usage and performance.

Costco Travel is looking for a Systems Administrator with cross-functional knowledge and experience to ensure the availability, reliability, and optimization of all operational and functional aspects of a predominately Windows-based server environment at the Costco Travel Call Center and E-Commerce data centers. Our team proposes and implements enhancements that improve the reliability, security, and performance of our systems and monitor usage and performance.

The Systems Administrator will monitor and maintain all components of the server operating environments including system, software and hardware troubleshooting and diagnostics. Key responsibilities include researching, developing and implementing solutions to maintain and enhance current systems, providing 3rd tier support to other IT staff, implementing and enforcing security and system policies (PCI), evaluating new technologies to enhance our computing environments, and applying maintenance and feature updates to current operating and system software. The right candidate will be highly motivated and self-directed, and will enjoy working in a fast-paced, collaborative team environment.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

Configures, implements, customizes, and tests software/hardware; duplicates and documents software/hardware defects; and reviews and interprets error logs and source codes to diagnose errors.

• Develops and documents technical requirements for projects/enhancements.
• Creates and maintains technical design documentation and identifies which applications are impacted by the solution and associated interfaces.
• Drives governance through designing, developing, implementing, supporting, and documenting enterprise policies, standards, guidelines, monitoring services, solutions, configurations, and procedures.
• Researches, analyzes, and recommends changes required for system growth by utilizing industry standard monitoring and research tools.
• Identifies opportunities for streamlining, increasing effectiveness through continuous process improvement.
• Identifies and resolves problems, often anticipating issues before they occur or before they grow, develops and evaluates options, implements solutions, communicates results to ensure corrective and timely action is taken, and manages incident resolution to ensure all components work together.
• Manages/Coordinates virtual and physical servers including: server provisioning, upgrading, installing, monitoring, maintaining, and performance optimization.
• Administrates and operates server, network, and e-commerce infrastructure environments.
• Assists in the integration of new applications and technologies.
• Analyzes complex system configuration issues and provides solutions.
• Becomes a Subject Matter Expert (SME) with new technologies as needed.
• Provides training and documentation to others as needed or required.
• Works closely with other areas of business operations.
• Provides 24 X 7 on-call support as part of a scheduled rotation with other team members.
• Serves as a helpdesk escalation resource.
• Completes other duties as assigned.

REQUIRED

• 8+ years in Windows server operating system image design and configuration.
• 8+ years of experience with network/systems administration.
• Have broad-based technical knowledge in storage and backup solutions, host systems, networks, applications, data, and security.
• Windows Server Operating Systems (2019, 2022).
• Knowledge of security hardening techniques for Windows Server environments.
• Group Policy and Active Directory management.
• Familiarity with virtualization technologies, such as Vmware.
• Strong knowledge of Windows Server OS and virtualized and physical environments.
• Experience with patch management platforms and tools (e.g., WSUS, SCCM, or equivalent).
• Knowledge of other industry operating systems such as Red Hat Linux and Mac OS.
• Proficiency in PowerShell scripting with a focus on lifecycle automation.
• Knowledge and experience with infrastructure monitoring solutions.
• Excellent troubleshooting and problem-solving skills.
• Strong communication, written/oral, and interpersonal skills; ability to work effectively with cross-functional teams and coordinate tasks.
• Able to work under pressure in stressful situations with a strong sense of urgency.
• Proven ability to follow priorities and meet deadlines.
• Scheduling flexibility to meet the needs of the business, including evenings, weekends, holidays, and 24X7 on call rotation.
• Team oriented and willing to assist other members when needed.
• Able to work independently, multi-task, respond to changing priorities and initiative to own specific tasks.

Recommended

Relevant certifications (e.g., Microsoft Certified: Windows Server, MCSA, MCSE) are a plus.

• Solid understanding of patch management processes, compliance standards, and reporting.
• Ability to work in a team environment with a positive attitude.
• Proficient in Microsoft Workspace applications, including Excel, Word, Powerpoint and Outlook

Required Documents

• Cover Letter
• Resume

California applicants, please review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 2 - $90,000 - $120,000

Level 3 - $115,000 - $145,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.