The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer……
The Helpdesk Operator III position in Information Technology is responsible for providing helpdesk support and escalating helpdesk calls as needed through the……
Ability to key at least 25 wpm to ensure call data is entered into the call tracking software application (currently Track-It!) as the calls are received.…
Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers……
Troubleshoot mechanical, electrical, pneumatic, hydraulic, and electronic issues. *HP Indigo certification*, HP Tech Training, or Indigo Academy coursework.…
Answer inbound support calls as they come in and deliver fast, personable, professional service. You will support multiple client organizations, own tickets……
Minimum High School Diploma (post-secondary education in a technical or data-related field is an asset). Excellent written and verbal communication skills; able……
Bachelor's degree in computer science or similar technical field of study. 1+ years of experience with state public assistance systems that supports eligibility……
This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistance from associates experiencing problems with hardware……
Answer all incoming calls promptly, courteously, and professionally following brand and hotel standards. Manage internal communications, including messages,……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
Own the full outbound marketing strategy for Marvell's custom silicon portfolio — including custom XPUs, XPU attach solutions (NICs, CXL controllers, PCIe……
Drive cross-functional technical execution across firmware, platform software, security, IC design, and validation teams, removing blockers and ensuring……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
Operates STHS’s telephone switchboard, answers calls, and routes telephone requests. This would include ability to assess situations and route calls to……
Bachelor's degree preferred (Business, IT, or related field). Demonstrated success partnering with executive-level stakeholders (CIOs, VPs, or state……
A valid Class “C” driver’s license or higher operator’s license is required at the time of appointment and as a condition of continuing employment.…
A valid Class "C" driver's license or higher operator's license within 30 days of employment. For positions that require driving, evidence of a valid driver's……
Monitor connectivity proactively and own uptime: catch degradation before users feel it, drive incidents to resolution, run root-cause analysis, and keep mean-……
Occasionally assists with answering the university switchboard when the Operator is not available. Understanding risk assessment, and incident response.…
Answer and triage incoming calls and emails from restaurant partners. Attention to Detail: Follows established guidelines and procedures to ensure accuracy;……
It also leads claims and complaint investigations, contributes to field inspections, site audits, and repairs, and supports related purchasing activities —……
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The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.
Minimum Qualifications
1. High school diploma or equivalent
2. Basic computer knowledge
3. Customer service skills
The minimum salary is $36K and the max salary is $62K.
$36K – $62K/yr (Glassdoor est.)
$47K
/yr Median
Troy, AL
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