Position Summary:

The Application Analyst I is a novice position that will learn to install, design, configure, train, and support Bozeman Health application systems. Provide expertise in area of application responsibility and work closely with subject matter experts on resolving incidents, fulfilling requests, and performing build that supports project requirements. Optimize the application through development of new functionality, testing, and implementing scheduled vendor releases and system upgrades. Ensure application changes follow change management procedures and protocols, create and maintain required documentation, and develop, plan, and execute testing for supported applications. Communicate all necessary application changes, enhancements, and procedures to all affected departments.

Minimum Qualifications:

Required

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or related field; equivalent combination of education and work experience may be considered.

• Obtain Epic certification within one (1) year, examples include ClinDoc, Optime, Orders, Beaker, Radiant, Ambulatory, Healthy Planet, etc.

• For current Bozeman Health employees, six (6) months of work experience in current information technology or Epic-user role.

Preferred

• IT Service Management Foundation certification (ITIL Foundation)

• Epic Accreditatoin or Certification in the module applicable to job assignment

• One (1) year of user experience with Epic systems or other EHR system

• One (1) year of healthcare industry knowledge / experience

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Design, build, test, and acitvate the application database.

• Support new project development including system analysis, planning and preparation with oversight from senior analyst or supervisor.

• Participate on new implementation / installation project teams.

• Troubleshoot, research, and solve problems involving integrated systems with oversight from senior analyst or supervisor.

• Test and verify software releases, upgrades, and changes prior to the promotion of code to the production environment.

• Analyze business processes to ensure proper system configuration with oversight from senior analyst or supervisor.

• Document and maintain all required system design and build documents.

• Support end users within the facility and offsite locations.

• Contribute to preparation of testing scripts and perform unit, system, and integrated testing tasks.

• Log, track, analyze, and coordinates system changes including any software code implementations.

• Participate in all key stakeholder working sessions and address incident tickets while fostering rapport and excellent communication.

• Less than 20% travel required to support new implementation, learning/training objectives and IT initiatives.

Knowledge, Skills and Abilities

• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times

• Exercises tact, discretion, sensitivity, and maintains confidentiality

• Performs essential job functions successfully in a busy and stressful environment

• Learns current and new computer applications and office equipment utilized at Bozeman Health

• Strong interpersonal, verbal, and written communication skills

• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• This role requires regular and sustained attendance.

• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.

• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination.

Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

• Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

• Current Bozeman Health employees hired prior to January 2025 will not be required to meet the updated job qualifications listed in this job description. These employees are considered grandfathered in and are expected to remain in compliance with the job qualifications they were hired under.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.