As a Universal Service Advisor 1, you will deliver high quality consistent member service to members both in-person as well as by telephone for a variety of job duties within a branch, which includes daily teller transactions, consumer and business new accounts. Routinely offers other Credit Union products and services that benefit the member.

This role will require at minimum a high school diploma or GED and 1-year previous experience working in a member facing role in a credit union or in retail sales.

A successful Universal Service Advisor 1 should be equipped with the following:

· Proficiency in spreadsheet, word processing, Outlook, and database software applications skills are required.

· Requires strong interpersonal and communications skills to develop trust.

· Must be able to maintain composure under pressure, interact routinely with others face-to-face, by telephone, and through other communication methods using active listening skills and excellent teamwork.

· Must be reliable in creating highly accurate work results, meeting strict deadlines, and prompt and friendly service delivery.

· Requires working with others in a group or team and the ability to remain flexible despite interruptions and/or routine changes to priorities and/or job duties.

· Must be available to work Monday through Saturday schedule and be bondable.

· Requires ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl on a routine basis.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person