Job Title: Mental Health Coordinator

FLSA: Full-time, Exempt

Reports to: Health and Wellness Manager

Position Summary:

Mental Health Coordinator responsible for assessing client needs, coordinating behavioral health and community based services, and developing individualized treatment and service plans to support recovery, stability, and independence. Monitors client progress, treatment participation, and mental health status while maintaining accurate documentation and compliance with agency and contractual standards. Collaborates with treatment teams, families, caregivers, courts, and service providers to ensure continuity of care and timely access to mental health, medical, housing, educational, crisis intervention, and supportive services. Advocates for clients, assists with case management activities, and provides ongoing support to promote successful outcomes and improved quality of life.

Key Responsibilities:

• Accomplish clients' goals and objectives by assessing needs and elaborating service plan; monitoring the client's mental condition, and linkage to community resources in order for the client to gain the needed tools to navigate the system and promote independence.
• Maintains clients' records by reviewing case notes and service plans.
• Monitors cases by verifying clients' attendance to providers; observing and evaluating treatments and responses; advocating for needed services in the community; obtaining additional resources
• Assists and supports the Case Managers.
• Provides services in compliance with contract and Agency regulations.
• Identifies service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history
• Coordinates the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning
• Assists clients and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy.
• Performs other duties as assigned

Education and Experience:

• Two (2) years' experience working directly with individuals in behavioral health setting
• Previous case management experience preferred
• Demonstrated computer proficiency, especially with Microsoft Office Suite (Word), G Suite and Database
• Experience working or volunteering with immigrants and refugees is a plus travel
• Bachelor's degree in psychology, sociology/social work or a related field from accredited institution OR at least three years of certified experience in social work, case management
• Driver’s license required

Skills and Competencies:

• Fluency in English and Spanish (speaking, reading, writing)
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Knowledgeable about available resources for Latino immigrants;
• Uncompromising ability to maintain confidentiality.
• Ability to drive a 15 passenger van

Working Conditions:

• Some evening and weekend hours may be required.
• Local travel to program sites and partner locations.
• While performing the duties this job requires, the employee is regularly required to sit, to talk, to hear. The employee is occasionally required to stand, walk and reach with hands and arms. Employees may occasionally lift and/or move objects of up to 20 pounds.

Disclaimer:

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Pay: $24.00 - $28.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person