Work is based on design, development, documentation, analysis, creation, testing, or modification of computer systems or programs, including prototypes, based……
Bachelor’s degree in a related field or equivalent practical experience. Participate in patch and update cycles for operating systems, productivity tools, and……
You will work closely with cross-functional teams, including engineering, product management, and sales, to resolve technical problems and improve our products……
Highly skilled at explaining technical subjects to non- technical as well as technical customers. Maintains currency and high level of technical skill in field……
Associate’s or Bachelor’s degree in a technical field (or equivalent experience). Create and maintain documentation (installation, maintenance, troubleshooting,……
Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-……
As a Technical Support Engineer you will provide multi-platform technical support via phone, email, and chat, troubleshooting security and cloud issues……
This role is tasked with helping Coralogix customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the……
Ability to explain technical concepts clearly to both technical and non-technical users. The successful candidate will be responsible for providing first-line……
The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide……
Excellent communication, writing and teaching skills with the ability to speak to audiences of all technical levels while providing great customer service.…
Communicate technical findings and solutions clearly to both technical and non-technical stakeholders. Eligible to apply for a Pluralsight license.…
Provide excellent client support via telephone and e-mail including the return of both customer and internal calls, emails and inquiries with urgency.…
Support Microsoft 365 administration, including user accounts, license assignments, password resets, MFA support, Exchange Online, Teams, SharePoint,……
3 years minimum previous help desk, service desk, desktop support, network admin, field service or other related experience and/or relevant education.…
Our Customer Support Engineers are a first-class technical function. You see technical issues in isolation without considering customer impact.…
High School Diploma or GED required; associate or bachelor’s degree in IT or related field preferred. Strong communication skills with the ability to explain……
These services may include consulting, remote troubleshooting, and support for clients with various technologies, installation and integration, and……
Respond to incoming customer calls and technical inquiries requiring assistance. This role is critical to ensuring a high‑quality customer experience by……
Use AI to find out how well the skills on your resume fit this job description.
Position Responsibilities:
Serve as Tier 2 escalation point for complex desktop, laptop, and mobile device issues.
Perform advanced troubleshooting of Windows 11 operating system
Resolve application conflicts, authentication issues, profile corruption, and system performance problems
Provide executive-level support as needed
Conduct root cause analysis and implement preventative solutions for recurring incidents
Manage full workstation lifecycle, including procurement, imaging, deployment, refresh, and decommissioning
Other projects or duties as assigned
Required Education and Experience:
Bachelor’s Degree and 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience
The minimum salary is $87K and the max salary is $109K.
$87K – $109K/yr (Employer provided)
$98K
/yr Median
Rosemont, IL
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.