Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week.

Technical Summary:

This senior-level IT Infrastructure Engineer V operates within the Enterprise Architecture organization, delivering a mix of hands-on engineering, architecture leadership, and strategic influence focused on data center networking. The role is responsible for designing, validating, and evolving enterprise network capabilities that ensure high availability, resiliency, and operational consistency across on-premises and hybrid environments. The position combines deep network engineering expertise with architectural design and product ownership to define and implement standardized reference architectures, detailed network design documentation, and migration strategies aligned to business and technical requirements. The engineer plays a key role in both designing solutions and guiding their implementation, ensuring that network architectures are practical, scalable, and aligned with enterprise standards. Acting as a technical leader and architecture authority, the role evaluates whether solutions conform to existing standards or require the development of new patterns and frameworks. Through hands-on analysis of current-state infrastructure, the engineer identifies performance constraints, design gaps, and operational risks, delivering repeatable solutions that improve reliability, maximize uptime, and strengthen fault tolerance for mission-critical services. The role also supports business and strategic planning by providing ROM (Rough Order of Magnitude) pricing, contributing to business case development, and advising on trade-offs between cost, performance, and risk. It ensures alignment with regulatory requirements and internal governance policies, while maintaining oversight of vendor lifecycle and code certification compliance to keep network platforms secure, supported, and audit-ready. In leading data center transformation efforts, the IT Infrastructure Engineer V defines target-state architectures and drives migration strategies across initiatives such as consolidation, modernization, and hybrid cloud integration. The role works cross-functionally with engineering teams, operations, and stakeholders to translate architectural direction into actionable designs, validated implementations, and operational standards. By combining engineering execution, architectural rigor, and leadership influence, this role enables consistent decision-making, reduces operational risk, and delivers resilient, scalable network infrastructure that supports long-term enterprise growth.

In addition to the responsibilities listed below, this position is responsible for managing resources to deliver network solutions to meet our customer requirements. Some of the unique challenges this position will face include managing and planning for a large scale network.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities.
• Provides some recommendations and input on options, risks, costs, and benefits for systems designs.
• Leverages partnerships with IT teams and key business partners to troubleshoot complex systems.
• Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
• Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
• Ensures system designs adhere to company architecture standards.
• Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation.
• Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.
• Mentors other technical resources throughout infrastructure systems development.
• Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions.
• Leads the development and modification of solutions by identifying technical solutions to business problems.
• Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning.
• Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions.
• Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI.
• Makes recommendations on resources required to maintain service levels and meet new demands.
• Guides and drives physical architecture design for new initiatives.

• Minimum six (6) years experience in network infrastructure planning, design, and implementation.


• Minimum two (2) years in a technical leadership role with or without direct reports.


• Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.