• Own the product vision, strategy, and roadmap, translating customer insights, market trends, and competitive intelligence into prioritized initiatives that drive business outcomes.
• Serve as the voice of the customer by deeply understanding user needs, behaviors, and pain points through research, direct engagement, and data analysis.
• Lead the end-to-end product lifecycle—from discovery and validation through launch and iteration—ensuring solutions deliver customer and business value.
• Define and track key success metrics (e.g., adoption, engagement, retention, revenue), using data-driven insights to optimize product performance.
• Partner cross-functionally with UX, engineering, operations, and marketing to align priorities, drive execution, and communicate strategy and trade-offs to stakeholders.
• Identify and drive opportunities for innovation, developing new features and initiatives that enhance customer value and strengthen market differentiation.
• Make informed trade-offs, balancing customer needs, technical feasibility, and business priorities in a dynamic environment.
• Champion a customer-centric mindset across teams, ensuring decisions are grounded in evidence and insight.
• Additional responsibilities as required.

• 3–5 years of experience as a Product Manager in a SaaS or software environment, with ownership of a product or feature set and accountability for its success.
• Proven ability to lead cross-functional teams—UX, engineering, operations—to define, build, and launch high-impact features.
• Strong experience with customer and user research, discovery techniques, and defining success metrics to guide product decisions and optimize outcomes.
• Demonstrated ability to identify new opportunities, drive innovation, and deliver products that create measurable customer and business value.
• Experience or domain knowledge in the Higher Education industry is a plus.
• Familiarity with database design, front-end and server-side JavaScript frameworks, and AI-powered prototyping or rapid experimentation is a plus.
• Bachelor’s degree in a relevant field is a plus.

Please Note: This is a hybrid role requiring in-office attendance three (3) days per week at our Florham Park, NJ headquarters. Applicants must be within a commutable distance, as relocation assistance will not be provided.