Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Apprentices will be joining a technology apprenticeship program, which is designed to introduce associates with little to no work experience to technology roles. The role was created to provide on the job training and build skills as an apprentice. Length of employment is pre-established for a set period of time. Work assignments are well defined with a high degree of supervision and direction provided.

The Global Tech Apprentice Program – IBM Z Mainframe System Administrator role is an opportunity to earn as you learn, gaining knowledge and experience in the fundamentals of mainframe computing. During this one-year program, you will complete technical coursework and assigned tasks to develop the skills and competencies required by the role. You will set your own learning pace; however, continued employment is dependent upon successful completion of all program requirements. You will work with a Success Coach as you advance through your personal skills roadmap to demonstrate knowledge and competencies. Progress will be measured by milestones along the way, and the earning of IBM digital credentials to validate your skills.

Job Responsibilities

As a Mainframe Apprentice, your key tasks and responsibilities include but are not limited to:

• Knowledge in basic IBM Mainframe systems (e.g., transaction and database managers, message queue managers, and operating system and communication services)
• Technical skills to include basic knowledge of one or more mainframe technologies (e.g., CICS, DB2, IMS, WMQ, z/OS, Storage); as well as Job Control Language (JCL)
• Be able to: debug JCL and make appropriate changes to execute successfully, utilize ISPF for browsing, editing and managing datasets, create a catalog procedure using symbolic parameters, utilize the appropriate IBM utilities (e.g. IEBGENER, IEBCOPY) to copy or back up data, describe the different dataset organizations (e.g. sequential, partitioned, VSAM) and how/when to use.
• Ensure that systems and applications operate to business needs and specifications.
• Participate in occasional evening and weekend work, as well as on-call rotation.

Required Qualifications

• Must be an active participant with the JobForward program
• Successful completion of IBM Z Pre-Apprenticeship training
• Commitment to learning and building a technical and business skill set
• Strong interpersonal skills and ability to work with others
• Strong analytical and problem-solving skills
• Strong integrity and personal accountability
• Familiarity with IT preferred, but not required

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