The Team Lead is responsible for leading and coordinating daily manufacturing activities within tobacco operations, ensuring safe, compliant, and efficient execution of production plans. This role provides shift leadership, manages team performance, and drives results in safety, quality, productivity, and delivery while ensuring compliance with ISO standards, OSHA regulations, and Good Manufacturing Practices (GMP).
Responsibilities
- Act as Team / Shift Lead, ensuring safe and efficient execution of daily production activities.
- Lead and manage team performance, setting expectations, providing feedback, and addressing performance gaps.
- Execute Daily Direction Setting (DDS) meetings and follow up on actions and priorities.
- Support recruitment, onboarding, and training of new team members.
- Develop, maintain, and execute a Skill Matrix to ensure workforce capability and flexibility.
- Monitor production performance against plan, including OEE, volume, and schedule attainment.
- Ensure strict adherence to ISO standards, OSHA regulations, and GMP requirements.
- Promote a strong safety culture, reporting and addressing unsafe conditions and behaviors.
- Escalate and support resolution of quality issues, including PQRS and consumer complaints.
- Participate in incident investigations, LTA prevention activities, and safety observations.
- Ensure compliance with Standard Operating Procedures (SOPs) and work instructions.
- Collaborate with Operations, Quality, Maintenance, EHS, and CI teams to resolve issues and improve performance.
- Support continuous improvement initiatives and standardization within the team.
Systems & Tools
- Daily Direction Setting (DDS)
- Manufacturing Execution Systems (MES) (as applicable)
- Skill Matrix tools
- SOPs and Work Instructions
- Safety and quality reporting systems (IRA, PQRS)
Qualifications & Experience
- High School Diploma or Associate Degree required; technical or engineering background preferred.
- Bilingual: English / Spanish
- 2–5 years of manufacturing experience, with prior team or shift leadership experience preferred.
- Experience working in regulated manufacturing environments (NGP, tobacco, pharma, consumer goods).
- ISO standards
- OSHA regulations
- Good Manufacturing Practices (GMP)
- Strong leadership, communication, and decision-making skills.
- Ability to manage teams in a fast-paced, shift-based environment.
Preferred Qualifications
- Experience leading teams tobacco manufacturing
- Lean / Continuous Improvement or 5S experience
- Strong conflict resolution and coaching skills
WHAT WE OFFER
- Competitive benefits package including medical/dental/vision/life insurance/disability plans
- Dollar-for-dollar 401k match up to 3%
- Company-paid holidays
- 15 days of vacation
- Employee recognition programs
- Educational assistance
- Summer hours
- Wellness program
- On-site cafeteria
- Occupational clinic
- Weekly payroll
- Stock savings plan
- Health fair
APPLICANT INFORMATION
This job description describes the essential functions of the position at the time the job description was created, but is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time, and such changes will not be reflected in the job description until it is updated again.
WE ALL BELONG
ITG Brands are equal employment opportunities providers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
All applicants must consent to an independent investigation of their background, references, previous employment, education, criminal history, and drug testing.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
