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3Rivers Federal Credit Union
3.9
Service Representative
Decatur, IN
$16.05 - $23.95 Per Hour (Employer provided)
Easy Apply
Performs teller transactions on members’ accounts accurately and in accordance with current practices, examines signatures and endorsements comparing them to……
30d+
service representative jobs in Decatur, IN Decatur, IN jobs 3Rivers Federal Credit Union jobs in Decatur, IN
3Rivers Federal Credit Union salaries service representative salaries in Decatur, IN
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3Rivers Federal Credit Union

3.9

Service Representative

Decatur, IN

$16.05 - $23.95 Per Hour (Employer provided)

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Service Representative

Reports To: Branch Manager
Position Type: Non-Exempt

Location: Onsite - Float team (supporting Decatur and surrounding branches)
Manages: None

Pay Range: $16.05/hr - $23.95/hr
Note: Pay is dependent on skill and experience. The top of the range reflects candidates with 10+ years in similar positions with comparable responsibilities.

Position Summary
Identifies opportunities to service our membership through daily conversations and referrals. Executes elevated levels of professionalism by building rapport and emphasizing accuracy every day. Evaluates productivity by understanding the business impact of the results that are generated and the decisions that are made. Connects the membership with the 3Rivers team by assisting in problem resolution and using effective communication.

Position Requirements

Ability to champion conversations and membership rapport by becoming a trusted resource for members and team members alike.
Builds rapport by establishing trusting relationships with members and providing consistent high-quality service.
Performs teller transactions on members’ accounts accurately and in accordance with current practices, examines signatures and endorsements comparing them to valid identification.
Safeguards workstation by keeping drawer locked when away from terminal, maintaining the established limits of cash in drawer, and accurately counting cash in vault buys and sells.
Acts in the members’ best interest through compliance with all credit union policies and procedures, as well as maintaining knowledge of regulations (i.e. Reg CC, Bank Secrecy Act, OFAC, Patriot Act, Reg E, Reg DD, etc.).
Ensures all Credit Union member information and transactions are kept confidential.

Work Environment

Normal

Knowledge Requirements

Excellent communications skills (both oral and written)
Ability to gather and analyze data.
Experience preferred in regard to cash handling (cashier) and clerical office work.
Strong sales and service skills
Ability to operate computer, typewriter, phone, adding machine, and other office equipment.
Interpersonal skills to present the Credit Union in a positive way during transactions.

Education & Experience

High School diploma or equivalent
College degree and/or sales experience, preferred

Core Values
Commitment- Be all in.
Consistency- Be all in EVERY DAY.
Innovation- Think (UYH) and ASK WHY.
Integrity- Do the RIGHT thing, not the easy or quick thing.
Quality - Do an OUTSTANDING job, don’t run out of GAS.
Trust- Hold trust and be trustworthy.
Value- Make members' lives better, easier, safer; help them fulfill dreams; help them do what they don’t know how to or think isn’t possible even if it’s not here (see integrity above); make them wiser; help them build wealth (beyond saving $)

See company reviews

Base pay range

The minimum salary is $16.05 and the max salary is $23.95.

$16.05 – $23.95/hr (Employer provided)

$20.00

/hr Median

Decatur, IN

If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.

Working here doesn’t have to be a secret

3.9

Recommend to a friend
Approve of CEO
CEO: Don Cates
72 Ratings

3Rivers Federal Credit Union

3.9

Service Representative

Decatur, IN

$16.05 - $23.95 Per Hour (Employer provided)

3Rivers Federal Credit Union

3.9

Service Representative

Decatur, IN

$16.05 - $23.95 Per Hour (Employer provided)

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Service Representative

Reports To: Branch Manager
Position Type: Non-Exempt

Location: Onsite - Float team (supporting Decatur and surrounding branches)
Manages: None

Pay Range: $16.05/hr - $23.95/hr
Note: Pay is dependent on skill and experience. The top of the range reflects candidates with 10+ years in similar positions with comparable responsibilities.

Position Requirements

Ability to champion conversations and membership rapport by becoming a trusted resource for members and team members alike.
Builds rapport by establishing trusting relationships with members and providing consistent high-quality service.
Performs teller transactions on members’ accounts accurately and in accordance with current practices, examines signatures and endorsements comparing them to valid identification.
Safeguards workstation by keeping drawer locked when away from terminal, maintaining the established limits of cash in drawer, and accurately counting cash in vault buys and sells.
Acts in the members’ best interest through compliance with all credit union policies and procedures, as well as maintaining knowledge of regulations (i.e. Reg CC, Bank Secrecy Act, OFAC, Patriot Act, Reg E, Reg DD, etc.).
Ensures all Credit Union member information and transactions are kept confidential.

Work Environment

Normal

Knowledge Requirements

Excellent communications skills (both oral and written)
Ability to gather and analyze data.
Experience preferred in regard to cash handling (cashier) and clerical office work.
Strong sales and service skills
Ability to operate computer, typewriter, phone, adding machine, and other office equipment.
Interpersonal skills to present the Credit Union in a positive way during transactions.

Education & Experience

High School diploma or equivalent
College degree and/or sales experience, preferred

See company reviews

Base pay range

The minimum salary is $16.05 and the max salary is $23.95.

$16.05 – $23.95/hr (Employer provided)

$20.00

/hr Median

Decatur, IN

Working here doesn’t have to be a secret

3.9

Recommend to a friend
Approve of CEO
CEO: Don Cates
72 Ratings

Are you open to new opportunities?

2 &quot;Union Service Representative&quot; jobs in United States

Base pay range

Working here doesn’t have to be a secret

Base pay range

Working here doesn’t have to be a secret

2 "Union Service Representative" jobs in United States