Job Title: IT System Administrator

Department: IT

Reports to: HR Administration Manager

Summary/Objective

We are seeking a Mandarin Speaking IT Systems Administrator! They would be responsible for supporting, maintaining, and optimizing the company’s full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment.

We are open to entry-level candidates with strong IT fundamentals and a willingness to learn, including Computer Science or related graduates who are eager to develop hands-on experience in enterprise IT systems and Manufacturing Execution Systems (MES). Training will be provided for MES-related responsibilities.

The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.

Essential Duties

Technical Support & End-User Services

· Provide direct IT support for local employees in a fast-paced environment

· Troubleshoot and resolve hardware, software, and network issues or escalate as needed

· Support Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration tools

· Assist with setup and support of video conferencing systems for domestic and international meetings

· Maintain strong communication with end users and management regarding issue status and resolution

Systems Administration (Servers & Applications)

· Install, configure, maintain, and support physical and virtual servers and related infrastructure

· Support Microsoft Active Directory, user accounts, permissions, and group policies

· Administer email systems and support Outlook client configuration and troubleshooting

· Support enterprise applications including OEM Teamcenter and other internal systems

· Maintain Windows server environments and virtualized infrastructure (VMware or equivalent)

· Perform system monitoring, patching, backups, and performance maintenance

Network Infrastructure & Security

· Support and maintain LAN/WAN environments, including switches, routers, and network devices

· Configure and support TCP/IP services including DNS, DHCP, and SMTP

· Manage firewall administration and overall IT security controls

· Support VPN and remote access connectivity

· Assist with planning and implementation of network improvements and upgrades

IT Asset & Vendor Management

· Maintain inventory of IT assets including hardware, software, printers, and licenses

· Assist HR with IT onboarding and offboarding (equipment setup and access provisioning)

· Work with Finance to obtain quotes, process purchase requests, and track IT procurement

· Coordinate with vendors for hardware, software, and service support

Infrastructure, Projects & Support

· Participate in IT infrastructure projects including system installations, upgrades, and network expansions

· Support international and multi-site connectivity and system coordination as needed

· Assist with structured cabling, hardware deployment, and system rollouts

· Document IT procedures, configurations, and troubleshooting processes

· Support backup systems, disaster recovery processes, and system continuity planning

Other Duties

· Perform other related duties as assigned

Minimum Qualifications

· Bachelor’s degree in Information Technology, Network Administration, or related field preferred

· Entry-level candidates are welcome; 0–5+ years of IT experience accepted depending on qualifications

· Strong experience with Windows desktop and server environments (Windows Server, Windows 10/11)

· Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)

· Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)

· Experience with virtualization platforms (VMware preferred)

· Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)

· Interest in Manufacturing Execution Systems (MES) and willingness to learn required

Skills & Competencies

· Strong troubleshooting and problem-solving ability

· Ability to work independently as the primary IT resource

· Excellent communication skills (technical and non-technical audiences)

· Strong organizational and time management skills

· Ability to prioritize multiple urgent tasks in a high-pressure environment

· High level of accountability, ownership, and responsiveness

Additional Requirements

· Ability to work in a fast-paced manufacturing environment

· Ability to work overtime or respond to urgent issues as needed

· Ability to attend early morning or evening international meetings if required

· Travel: Less than 10%

Employment Details

· Employment Type: Full-Time

· Industry: Automotive / Manufacturing

· Travel: <10% (including occasional international travel)

· Work Environment: Office and manufacturing setting

Pay: Up to $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• Will you require sponsorship now or in the future?
• What are your salary expectations?

Experience:

• SAP: 1 year (Preferred)
• ERP systems: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Ability to Commute:

• Troy, MI 48084 (Preferred)

Work Location: In person