Operations Analyst – Job Description

Focused on NetSuite Workflows and Warehouse Operations

Position Overview

We are seeking an Operations Analyst to oversee and manage daily NetSuite workflows for receiving, shipping, and inventory control in our warehouse. This role ensures data accuracy, supports seamless warehouse execution, and contributes to ongoing process improvement. The ideal candidate will resolve transaction issues, maintain accurate inventory records, and drive initiatives, including SOP updates, cycle counts, and discrepancy resolutions.

Main Responsibilities

• Administer and support NetSuite transactions, including receiving, shipping/fulfillment, inventory transfers, and adjustments.
• Maintain high levels of inventory accuracy by assisting with cycle counts, investigating discrepancies, and conducting root-cause analyses.
• Collaborate closely with warehouse staff to ensure system procedures align with physical workflows.
• Document and enhance standard operating procedures (SOPs) for receiving, shipping, and inventory management activities.
• Provide basic reports on inventory status and operational issues as needed.

Candidate Qualifications

• Preferred: Practical experience with NetSuite, particularly in inventory and warehouse management workflows.
• Background in warehouse operations, including receiving, shipping, and stock control.
• Bilingual proficiency in English and Chinese is preferred; Spanish language skills are a decisive advantage.
• Detail-oriented and process-driven, with the ability to work collaboratively across teams.