• The Client Experience (CX) Team augments the traditional legal services provided to clients through proactive communication, actionable reporting, and operational support. The Assistant Legal Project Manager will:
  • Support attorneys and staff on high-volume matters to ensure deadlines and client service expectations are met.
  • Assist with the implementation of processes, technologies, and tools that improve efficiency and service delivery.
  • Contribute to the development and upkeep of knowledge management resources, templates, and reference guides.
  • Collect and organize data to support reporting on matter activity, staffing, and other client needs.
  • Learn and use legal project management tools and other technology platforms to create efficiencies.
  • Provide onboarding assistance for new personnel joining client projects.
• The CX Team is responsible for managing numerous requests that affect the firm’s legal teams, the client’s legal operations team, and corresponding success metrics, requiring deft management of time and resources. The Assistant Legal Project Manager will:
  • Coordinate with client teams and develop familiarity with legal concepts and terminology relevant to supported workstreams.
  • Assist in defining project scope, deliverables, and timelines in collaboration with program leadership.
  • Track matter activity, budgets, and project progress under the guidance of project leads.
  • Provide administrative and task management support to ensure accountability across client teams.
  • Support the rollout of process improvements and participate in attorney training and coaching sessions.
  • Help prepare materials and reports to support performance tracking and client reporting.
  • Coordinate updates to client-facing matter management sites and assist with data accuracy.
• The CX Team is tasked with improving the efficiency and financial success of high-volume matters. This necessitates an intimate understanding of law firm economics, available levers for increasing profitability, and tools used to manage finances. The Assistant Legal Project Manager will:
  • Develop a basic understanding of law firm economics, billing, and matter types.
  • Assist in collecting, organizing, and analyzing financial data for review by program leadership.
  • Help track budgets, forecasts, and resource utilization, escalating issues as needed.
  • Support the preparation of reports on financial performance and operational trends for attorneys and clients.
• Understanding how and when to communicate with our clients helps build trust and strengthens the relationship. The Assistant Client Experience Project Manager will assist in developing formal and informal lines of communication to ensure the firm has a deep connection with our clients. The Assistant Legal Project Manager will:
  • Serve as a point of contact for internal stakeholders and assist with client inquiries under the direction of program leadership.
  • Help coordinate communications between attorneys, staff, and client teams.
  • Prepare agendas, take notes, and support follow-up for business review and client meetings.
  • Assist in the preparation of client-facing reports, presentations, and other deliverables.

• GED or High School Diploma or 4+ years’ experience in legal services or other professional services industry OR
• Bachelor's Degree and 2+ years’ experience in legal services or other professional services industry required; Paralegal certificate preferred
• Familiarity with project management principles and/or process improvement methodologies
• Ability to manage multiple priorities with attention to detail
• Strong organizational, problem-solving skills and ability to pivot quickly and effectively in changing environments, with a focus on how we can provide a solution and not the reasons we cannot
• Strong interpersonal, and communication skills in English and the ability to effectively communicate, both verbal and written, with all levels of a professional services organization.
• Experience working collaboratively in a fast-paced, service-oriented environment.
• Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and SharePoint required.
• Familiarity with analytics tools (e.g., Power BI) preferred.
• Willingness to learn new technologies quickly and apply them effectively.
• Availability and willingness to work overtime as needed.

Who We Are

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.

What’s in it For You?

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution