CPI Strategies, a leading sales and development firm, is hiring a Neighborhood Outreach Associate to connect Jackson with AT&T Fiber's dependable high-speed internet. The Neighborhood Outreach Associate walks our customers through all things AT&T Fiber and handles sales conversations about how better connectivity supports work, school, streaming, and everyday digital life.

As a Neighborhood Outreach Associate, you will educate customers personally who are curious about better internet and guide them toward fiber-optic solutions that fit their homes. The Neighborhood Outreach Associate will then build sales relationships, explain AT&T Fiber plans with honesty and simplicity, and oversee enrollments from initial sales interest to active service. Every Neighborhood Outreach Associate contributes to overall sales growth by helping customers find internet solutions that support their daily lives.

Responsibilities of the Neighborhood Outreach Associate

• Engage customers through sales conversations that introduce AT&T Fiber’s high-speed internet as a solution for modern home connectivity.
• Recommend the most suitable AT&T Fiber speed tiers by evaluating each household’s streaming, remote-work, gaming, and entertainment habits.
• Highlight AT&T Fiber’s symmetrical speeds, reliability, and whole-home Wi-Fi performance to support value-driven purchase decisions.
• Guide customers through enrollment, plan selection, and activation steps to ensure a smooth and supportive AT&T Fiber onboarding experience.
• Follow up with interested customers to answer questions, reinforce sales benefits, and move them closer to completing their AT&T Fiber order.
• Track sales activity, customer interactions, and outreach progress to meet performance goals and contribute to AT&T Fiber’s overall growth.
• Participate in ongoing Neighborhood Outreach Associate training designed to strengthen communication and sales effectiveness.
• Collaborate with fellow Neighborhood Outreach Associate team members to support outreach efforts and sales objectives.

Qualifications of a Neighborhood Outreach Associate

• A high school diploma or GED is preferred.
• Experience in customer service or sales is a plus, but not required.
• Shows patience during sales conversations about connectivity needs.
• Listens actively to uncover sales opportunities for AT&T Fiber upgrades.
• Works well independently while representing AT&T Fiber.
• Motivated to grow professionally as a Neighborhood Outreach Associate.
• Strong communication skills and a customer-focused mindset.

If you're looking for an opportunity to build communication skills, gain hands-on sales experience, and help residents discover better internet solutions, apply today to become a Neighborhood Outreach Associate. Successful Neighborhood Outreach Associate team members combine outreach, customer engagement, and sales skills to support AT&T Fiber's continued growth throughout Jackson.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Professional development assistance

Work Location: In person