Posted Date 7/09/2026

Description

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

110

Please review the following job description:

Professional level role with knowledge and experience as a Scrum Master, serves as an AI Augmented Agile advisor. Typically Scrum Masters at this level work with two or more teams at a time, under broad supervision and little instruction. Scrum Master operates within defined frameworks, Truist AI standards while guiding consistent adoption of Agile practices.

A focused team leader supporting delivery effectiveness for teams or defined components of an initiative. Enables Agile teams to realize value by facilitating Agile ceremonies, removing impediments, leveraging AI- embedded insights to assess performance metrics, escalating risks and coaching on Agile processes within established Agile and workflow optimization standards and the Truist SDLC.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Leverage knowledge of Agile and Scrum principles, approved AI-enabled tools and delivery insights to support team effectiveness, identify delivery trends, and improve workflow transparency while adhering to enterprise AI standards to ensure that Scrum Team deliverables are met on time and within budget.
• Guides teams in the application of Scrum roles, events, and artifacts in alignment with established Agile standards
• Promotes adherence to Truist AI governance, risk management, and responsible AI standards within team delivery activities
• Facilitate team ceremonies and supports effective team collaboration and execution.
• Navigate the organization to identify risks or delivery concerns, escalate issues as appropriate and remove impediments on behalf of the team. Interprets and advises on appropriate use of the Truist SDLC within the context of Scrum team delivery
• Partners with teams to promote continuous improvement and encourage effective use of AI-enabled capabilities in delivery practices where appropriate.
• Review delivery metrics and AI-generated insights, validating recommendations and applying professional judgement to support informed decision making.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree or equivalent education and work experience.
2. Minimum of 3 years of experience in Agile delivery or related roles.
3. Basic knowledge of Agile frameworks such as Scrum and Kanban.
4. Experience participating in Agile team activities.

Preferred QualificationsSAFe

• Scrum Master Certification
• Two or more years being a Scrum Master on an ART
• Experience with forming new Scrum teams
• Excellent communication and people skills, ability to keep an open mind, to be supportive and motivate others
• Experience working with onshore offshore team mix Interest in Agile methodologies and continuous improvement
• Strong problem-solving and analytical skills Communicate effectively with team members, management and product owners/managers Experience with reporting on Agile metrics
• Technical background or experience in software development or related fields. Working knowledge of AI-enabled productivity and delivery tools and their application with Agile Delivery practices Familiarity using AI tools to support productivity (e.g. MS Copilot, Rally AI )

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.