Director of Distribution & Delivery Operations

The Furniture Mall | Kansas City, MO

Help Us Build the Best Delivery Experience in the Furniture Industry.

We're looking for an exceptional leader to build and lead our brand-new Kansas City distribution and delivery operation.

This is your opportunity to leave a legacy. Build the team, the culture, and the operating systems that will serve our company, our guests, and our work family for years to come.

This Isn't a Maintenance Position...

It's a rare opportunity to build.

We're opening a brand-new distribution center with a mostly brand-new team. You'll shape the culture, develop the people, build the systems, and create an operation that sets the standard for our company—and our industry.

What You'll Lead

• Distribution center operations
• Warehouse, receiving, and inventory management
• Delivery scheduling and transportation
• Customer pickup operations
• Fleet, safety, and logistics
• Operational excellence and continuous improvement
• Leadership development and team culture

We're Looking For Someone Who...

• Loves helping people become their very best.
• Has proven leadership experience in furniture warehousing, distribution, delivery, and logistics.
• Builds systems that improve performance, eliminate waste, and create consistency.
• Cares deeply about both people and processes—creating exceptional results that are enjoyable, repeatable, and sustainable.
• Thinks like an owner and creatively solves problems that create win-win-win outcomes.
• Embraces technology and AI to make work smarter, faster, and better.

What Success Looks Like

You will:

• Build an exceptional team.
• Create a culture where people love coming to work.
• Deliver an industry-leading delivery experience.
• Improve productivity through standard work, visual management, and engaged people.
• Increase inventory accuracy and operational excellence.
• Reduce damage, waste, and unnecessary costs.
• Develop future leaders within the organization.
• Help position The Furniture Mall for continued growth.

Why Join The Furniture Mall?

You'll have the opportunity to:

• Build something meaningful from the ground up.
• Lead a growing organization with a clear vision.
• Develop great people and future leaders.
• Influence company strategy and long-term success.
• Implement modern technology and AI.
• Create memorable experiences for thousands of families every year.
• Be part of a family-owned company with over 90 years of history—and an even brighter future.

If you're looking for the opportunity to build something special, we'd love to hear from you.

Help us build the best delivery experience in the furniture industry... and make people say, "Ohh Yeah!"

Pay: $1,000.00 - $1,000,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan

Work Location: In person