Job Title: Technical Services Manager

Company: GL Solutions

Location: Kalispell, Montana

About GL Solutions

GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service.

Position Overview

Are you an action oriented technical leader who thrives on providing rock-solid complex internal information systems? We are seeking a dynamic and experienced Technical Services Manager to lead a high-performing team responsible for delivering innovative technical solutions and maintaining critical information systems. This role is pivotal in driving architectural reviews, strategic development, and operational support across our enterprise platforms.

Key Responsibilities:

· Lead architecture reviews and provide technical guidance for internal innovation initiatives.

· Oversee the design, development, and testing of strategic projects including ERP, dashboards, and workflow tools.

· Manage IT service requests and ensure timely resolution of system issues.

· Coordinate planned and unplanned system events, including updates, outages, and hardware failures.

· Oversee systems security execution including threat monitoring, incident response, and compliance enforcement.

· Support internal departments with atypical technical solutions and cross-functional collaboration.

· Ensure alignment with company policies, procedures, and employment contracts.

Qualifications:

· A systems thinker who can diagnose and solve problems

· Experienced IT leader with a wide breadth of industry knowledge in cloud hosting and security

· A fast learner who likes the changing nature of information technology

· A team manager who enjoys leading and growing team members

· A collaborative partner who works seamlessly with stakeholders across internal and external teams.

Earn a competitive wage of $84,000 - $96,000/year DOQ and performance, 20 days of PTO, a 6% 401(k) match and health insurance package.  View additional information about GL Solutions at: glsolutions.com.

How to Apply:

If you are a dedicated and experienced Technical Services Manager, eager to take on a challenging role with a cutting-edge regulatory licensing software solutions provider, we encourage you to apply. We’re at a highly talented and innovation company rapidly growing. This is an opportunity to play a critical leadership role in supporting the systems, tools and infrastructure that underlies our company and clients.

GL Solutions is committed to equal opportunity employment and welcomes candidates from diverse backgrounds to apply.

Apply now to join our team! Please visit https://glsolutions.com/careers/,click the JOIN OUR TEAM link, create a login, and submit your application.

Job Type: Full-time

Pay: $84,000.00 - $96,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Ability to Commute:

• Kalispell, MT 59901 (Required)

Ability to Relocate:

• Kalispell, MT 59901: Relocate before starting work (Required)

Work Location: In person