Major Responsibilities

• Trusted Advisor to Senior Leaders – Partner with division presidents, hospital presidents, and operations leaders to assess labor relations risk and advise on the teammate impact of business initiatives and organizational change.
• Execution Accountability – Ensure consistent execution of enterprise labor strategy while enabling appropriate local adaptation; track outcomes and refine approaches.
• Onsite Presence & Engagement – Maintain a consistent, visible presence across divisions through site visits, listening sessions, and assessments to build trust, reinforce accountability, and identify early warning signs.
• Labor Risk Prevention & Mitigation – Lead proactive strategies that strengthen direct teammate–leader relationships, reduce vulnerability to organizing activity, and sustain positive teammate relations.
• Site Assessments & Action Planning – Conduct proactive labor site assessments and partner with People & Culture Business Partners and operations leaders to develop and execute targeted action plans.
• Escalation & Response Leadership – Coordinate deployment of Labor Response Teams during escalated labor situations, petitions, or campaigns.
• Leader Training & Capability Building – Deliver on-site labor leaders and positive teammate relations training to build leadership capability and labor acumen.
• Change Management Support – Advise leaders on labor-sensitive operational and organizational changes, ensuring thoughtful execution that protects trust and engagement.
• Policy & Process Alignment – Ensure division-level labor relations practices and teammate engagement initiatives are harmonized with enterprise policies and regulatory requirements.
• Lead Team – Lead and develop labor relations professionals providing coaching, performance management, talent assessments, and succession planning.
• Ethics & Compliance – Ensure all labor relations practices adhere to the organization’s Code of Ethical Conduct, federal and state laws, and internal standards.

Minimum Job Requirements

Education

Certification / Registration / License

Experience

Knowledge / Skills / Abilities

• In-depth understanding of labor relations and positive employee relations.
• Familiarity with employment law, NLRA requirements, and organizational policies.
• Knowledge of risk identification and analytics related to labor relations.
• Strong advisory skills to guide operations leaders on labor relations risk.
• Proficiency in delivering training programs for leaders.
• Excellent communication and collaboration skills to work with People & Culture, Legal, and Compliance teams.
• Analytical skills to utilize data to develop prevention and intervention plans.
• Ability to implement proactive strategies to strengthen teammate–leader relationships.
• Capability to conduct site visits, listening sessions, and assessments in the field.
• Strong leadership abilities to manage and develop a team of labor relations professionals.
• Ability to ensure adherence to ethical and compliance standards.

Physical Requirements and Working Conditions

• Willingness and ability to travel 50% of the time across divisions.

Preferred Job Requirements

Education

Certification / Registration / License

Experience

• Proven experience leading pre/post-petition union campaigns.
• Experience in healthcare or similarly complex, regulated industries strongly preferred.
• Experience leading labor relations strategy in a large, multi-site organization.

Knowledge / Skills / Abilities

• Advanced labor relations strategy expertise.