THE POSITION

Are you searching for the chance to begin a meaningful, professional career that supports better health outcomes for families across the state? Apply for this Public Health Program Associate 1 position with the Pennsylvania Insurance Department’s Bureau of Managed Care. This role will allow you to participate in and receive on the job training to learn the multifaceted way the state agencies collaborate in regard to insurer and managed care reporting, complaints, grievances, enforcement, application reviews and more. Apply today and be part of a team that helps ensure fair and accessible health coverage.

DESCRIPTION OF WORK

This role supports the work of the Bureau by helping review applications, organize materials, and assist in carrying out important oversight activities. It provides structured learning and hands-on experience in many aspects of health insurance regulation. As a Public Health Program Associate 1, you will perform the following duties:

• Application Review: Review applications for completeness and accuracy based on laws, regulations, and guidelines
• Policy Support: Assist in the development of policy materials, program proposals, and related documents
• Inquiry Monitoring: Monitor incoming questions to identify trends that may require additional guidance or support
• Case Preparation: Learn how to prepare, organize, and support consumer appeal case reviews
• Data Familiarization: Become familiar with data collection processes to help prepare reports and analyses
• Team Assistance: Support staff in activities related to compliance with state and federal requirements

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• A bachelor’s degree in health, social or behavioral sciences, statistics, or a related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.