Centinel Spine®, LLC is the leading global medical device company exclusively focused on addressing cervical and lumbar spinal disease with prodisc®, the most complete total disc replacement (TDR) technology platform in the world.

The Company’s prodisc® technology is the most studied and clinically-proven TDR system across the globe, validated by over 540 published papers and more than 300,000 implantations. Centinel Spine’s prodisc® is the only TDR technology with multiple motion-preserving anatomic solutions, allowing the surgeon to Match-the-Disc™ to each patient’s anatomy for both cervical and lumbar total disc replacement.

• Coordinate inventory required to support surgical procedures in the Centinel Distribution Network.
• Monitor timely return of loaner inventory from distributors.
• Retrieve excess inventory from distributor and return it to West Chester facility.
• Collaborate and influence results to get our inventory to its final surgical destination.
• Communicate to the distribution network and Regional Sales Manager expired or soon to expire inventory in distributors warehouse.
• Coordinate the transfer of inventory in the field between distributors to support surgical procedure.
• Perform inventory transactions in ERP system for instrument sets, implant banks and individual implants.
• Make recommendations, and once approved, implement process and procedure changes required to improve overall inventory efficiency.
• Manage key customer and internal relationships.
• Interface with Quality as required in complaint handling, recalls / advisory notices and other quality management system / regulatory requirements.
• Responsible for maintaining departmental and functional SOP’s and maintain 100% compliance to company-wide SOP’s and FDA QSR requirements.
• Assist in processing Surgery requests in our ERP system.
• Process documents to move product lot numbers, replenish inventory to consigned sets and extended inventory in our ERP system.
• Verifies Surgeon, Distributor trainings and contracts are system confirmed.
• Available for rotational monthly on-call text and email coverage on weekends.
• Ability to answer incoming communication throughout the day, problem solving, and understanding how to address needs.
• Work with Management Team to stay updated on product knowledge and be informed of any company policies.
• Other duties and responsibilities as assigned by Centinel Spine Management.

• Bachelor’s degree in Business / Logistics or related preferred (e.g., BA, BS).
• Minimum of 4 years of experience in customer service, inventory management and/or logistics.
• Strong Analytical and computer skills (Heavy Excel use and ERP experience).
• Strong communication skills with both internal and external customers.
• Ability to coordinate competing requirements and determine the best outcome to accomplish priorities.
• High organizational skills while working in multiple systems at a time.
• Experience within the orthopedic or medical market preferred but not required.

• This position is on-site 8:30am to 5:30pm Monday to Friday in West Chester, PA.
• Up to 10% travel for field audits at distributor locations.

What we offer:

• Centinel Spine offers a competitive base salary and an annual bonus incentive.
• We offer a comprehensive healthcare benefits program that includes medical, dental, vision, life insurance and disability coverage along with the several voluntary benefit programs for work/life needs, effective on the first day of employment.
• We also offer generous paid time off and company paid holiday programs.
• This is an excellent opportunity to work for a growing, team-orientated company passionate about making a difference, improving patient lives.