Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

RESPONSIBILITIES

The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests, as well as ensuring that all monies received are counted, documented, and properly prepared for deposit.

• Cashing out servers, bartenders, and retail sales associates
• Reconciling of daily credit card transactions
• Making of daily deposits and bank manifest
• Creation and maintenance of the armored car log
• Processing “party” deposits
• Management of petty cash and petty cash log while ensuring that petty cash requests are approved prior to disbursement of funds
• Voucher reconciliation
• Building daily cash bags
• Assisting with chargebacks
• Change runs
• Balancing the safe ( 3x per day)
• Cashing out Box Office, Live, and Banquet employees (if applicable)
• Doing “paid ins” and “paid outs” for employees
• Notifying management of over/shorts
• Manual hotel charges (if applicable)
• Direct bill payments
• The Cash Out office may also be responsible for acting as the “Cafe Receptionist”. This added duty will be determined by the GM/DO.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

QUALIFICATIONS

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Previous cash handling experience in a high volume establishment
• Ability to problem solve
• Ability to multi-task and remain calm and focused in a fast paced environment
• Practice safety and sanitation standards
• Recycle products when possible
• Ability to bend, reach and lift up to 25 lb cash bags
• Positive attitude toward staff

SKILLS

• Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors.
• Can illustrate consultative skills and ability to work cross-functionally.
• Exhibits excellent verbal and written communication skills.
• Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.
• Possesses the potential and aspiration to serve as a Hard Rock General Manager.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.