The Role

What You'll Do

• Own operational set up and ongoing monitoring tasks to ensure successful media measurement solutions for customers.
• Configure media inputs to support campaign set up. Create and distribute digital media and website tags.
• QA media inputs before and throughout campaign launch, ensuring necessary information is complete and accurate.
• Monitor the delivery, ingestion, and data quality for media exposure data from different partners.
• Troubleshoot issues with exposure data directly with external stakeholders, including media agencies and media owners.
• Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations.

• Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams.
• Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups.
• Support technical inquiries and requests from Client Services to bridge the gap between technical operations and account management.

Requirements

• 2+ years of experience working in an operational role, preferably at a media agency or publisher
• Experience working with or in ad operations, digital media analytics, or project management
• Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)
• Experience supporting media campaign setup, including data operations and tag management
• Exceptional attention to detail with strong critical thinking skills
• Experience working with external partners coordinating across teams
• Strong communication skills, as well as an affinity for explaining complexity through process flows and operational workflows while documenting changes
• Ability to multitask with effective resolution management in a fast-paced, growing environment

Nice to Have

• Familiarity with various tag management platforms, such as Google Tag Manager.
• Familiarity with log-level exposure data across media channels
• Programmatic DSP or Google Campaign Manager experience
• Interest in the Media industry and big data operations
• Experience building monitoring capabilities using BI tools like Sigma

Interviewing with Veeva

Perks & Benefits

Compensation

#LI-Associate

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.