Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Software Engineer Principal within PNC's Technology organization, you will be based in Pittsburgh PA, Cleveland OH, Birmingham AL, Phoenix AZ or Dallas TX.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

You will serve as the lead engineer for an in-house secrets scanning and remediation platform built on proprietary, patent-pending technology. This role supports a Security Innovation team working across the DevSecOps organization to help prevent, detect, and remediate credential exposure across enterprise source code.

You will own the reliability, support, and continued development of the platform, including CI/CD integrations, self-service remediation capabilities, reporting data, and production services. This is a hands-on engineering role for someone who can support the current environment while helping expand the platform as adoption grows.

Core Responsibilities
Own production support for an in-house secrets scanning and remediation application, including availability, incident troubleshooting, release coordination, patching, monitoring, and operational hygiene.
Maintain and enhance integrations with core CI/CD and source control platforms, including Bitbucket, Azure DevOps, GitHub Enterprise, and related pipeline controls.
Support scanning and enforcement workflows that help development teams identify, track, and remediate hardcoded credentials in source code.
Build and improve self-service remediation portals that allow users to review findings, validate results, take remediation actions, and drive compliance activities at enterprise scale.
Maintain active services, application components, and supporting infrastructure across Linux, Windows, containerized services, and database layers.
Improve reporting data used to track scan results, remediation progress, compliance status, and platform adoption.
Troubleshoot data quality, service performance, failed jobs, integration issues, and user-reported defects across the application stack.
Partner with security innovation, DevSecOps, and application teams to prioritize backlog items, deliver enhancements, and keep the platform aligned to enterprise needs.
Support ongoing improvements to platform reliability, automation, user experience, and operational support processes.

Technical Requirements
Hands-on production support experience for enterprise applications, including troubleshooting, patching, monitoring, release support, and incident response.
Experience supporting Linux and Windows environments, with strong RHEL administration and shell scripting skills.
Experience supporting containerized applications and microservices, preferably on OpenShift or similar Kubernetes-based platforms.
Experience with MySQL or similar relational databases, including query troubleshooting, performance review, data validation, backup awareness, and restore support.
Development experience with JavaScript, Go, and shell scripting for application support, automation, integrations, and service enhancements.
Experience integrating applications with CI/CD and source control platforms such as Bitbucket, Azure DevOps, GitHub Enterprise, Jenkins, or similar tools.
Ability to troubleshoot pipeline integrations, service endpoints, API calls, failed jobs, permissions issues, and application-level defects.
General understanding of secrets management, secure credential handling, privileged identity concepts, and secure software delivery practices.
Ability to work directly with technical teams, translate support issues into backlog items, and deliver practical fixes without heavy oversight.

Preferred Qualifications
Full-stack engineering background with experience across infrastructure, backend services, frontend/user portals, APIs, and reporting data.
Prior experience as a lead engineer or senior engineer supporting a critical internal platform or enterprise application.
Experience building or supporting self-service tools used by large user populations.
Experience working with DevSecOps, application security, identity security, or secrets management teams.
Experience improving operational maturity through automation, monitoring, documentation, and repeatable support processes.
Broader programming experience across multiple languages, frameworks, and runtime environments.
Cloud or hybrid platform experience is a plus, especially where applications integrate with modern CI/CD, source control, or container platforms.

Minimum Experience
7+ years of software engineering, platform engineering, or application support experience preferred.
3+ years supporting production applications or microservice-based platforms in an enterprise environment preferred.
Prior experience owning both build and run responsibilities for a business-critical or security-sensitive application.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads the design, development, and maintenance of software solutions across multiple product lines.
• Directs and consults on all phases of software engineering life cycle and troubleshoots technical problems as needed using agile methods.
• Leads complex problem solving and resolves workflow problems through automation optimization.
• Monitors security technology trends and ensures the adaptability of techniques to various system architectures. Encourages sound technology choices are made and drive innovative technology architecture and solution design.
• Provides technical guidance and support to colleagues and solution development.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Collaborative Team Work, Communication, Customer Solutions, Design, Group Problem Solving, Leadership, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Application Design, Architecture, Coaching Others, Design Thinking, IT Environment, Problem Solving, Software Process Improvement (SPI), System Development Life Cycle, Technical Troubleshooting

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $112,000.00 – $249,600.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/01/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.