About the Role:
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Day to day, you'll...
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Answer phones and greet clients in a personalized, friendly, and inviting manner
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Match clients with the best-suited tax professional for their needs
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Schedule clients how they would like to be scheduled
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Help to ensure all clients needs have been met during service both in person, over the phone or virtually
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Maintain office cleanliness and organization of resources with team members
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Other duties as assigned
Required Qualifications:
- Experience working in a fast-paced environment
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Previous experience in a customer service environment
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Ability to multi-task
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Strong organizational and time-management skills
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Computer proficient with the ability to use Microsoft Office
Preferred Qualifications:
- High school diploma or equivalent
- Sales/marketing experience
Why work for us:
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $11.00 - $27.00/Hr.
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