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Crum & Forster
4.2
Premium Audit - CSR - Remote
Morristown, NJ
$31K - $59K (Employer provided)
Respond to phone calls and emails promptly, providing accurate and detailed information. High school diploma; Associate's or Bachelor's degree in Business,……
24d
customer relations jobs in Morristown, NJ Morristown, NJ jobs Crum & Forster jobs in Morristown, NJ
Crum & Forster salaries customer relations salaries in Morristown, NJ
Employee reviews at Crum & Forster Crum & Forster interview experience Working at Crum & Forster
Cross Insurance
4.1
Personal Lines CSR (Remote Position)
Washington State
Assign incoming email, mail, fax and voice messages to the correct member of the personal lines team. Calm Under Pressure Maintains stable performance when……
30d+
customer relations jobs in Washington State Washington State jobs Cross Insurance jobs in Washington State
Cross Insurance salaries
Employee reviews at Cross Insurance Cross Insurance interview experience Working at Cross Insurance
Austin Insurance Groupe
Insurance Agent/CSR
Austin, TX
$18.00 - $25.00 Per Hour (Employer provided)
Easy Apply
Ability to multitask, prioritize, and manage time effectively. We are seeking an Insurance Agent or Customer Service Representative to join our team.…
17d
insurance agent jobs in Austin, TX Austin, TX jobs Austin Insurance Groupe jobs in Austin, TX
insurance agent salaries in Austin, TX
The Amynta Group
2.9
CSR - Inside Sales, Commercial Insurance
Remote
$19.00 - $23.00 Per Hour (Employer provided)
Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion.…
30d+
inside sales representative jobs in Remote Remote jobs The Amynta Group jobs in Remote
The Amynta Group salaries inside sales representative salaries in Remote
Employee reviews at The Amynta Group The Amynta Group interview experience Working at The Amynta Group
Atlas Insurance Brokers LLC
Licensed CSR - Agent (Base + Commission)
Rochester, MN
$45K - $55K (Employer provided)
Easy Apply
Our Client Advocate Specialists assist clients with their auto, home, life, health, and business insurance needs by answering policy questions, processing……
30d+
Latitude Insurance
Account Representative
Telluride, CO
$60K - $70K (Employer provided)
Easy Apply
Professionally answer and triage inbound calls, emails, and walk-in client inquiries. Obtain your Colorado insurance license and transition into a fully active……
30d+
Valley Agencies
5.0
Licensed Insurance CSR
Hudson, WI
$45K - $55K (Employer provided)
Easy Apply
Property-casualty and life-health insurance license. Screening and responding to calls, voicemails, correspondence, emails, and faxes while understanding……
26d
Ballad Health
3.1
Pharmacist, Clinical Specialist, Pediatrics (10a - 8:30p)
Johnson City, TN
$76K - $140K (Glassdoor est.)
He/she should be knowledgeable about pharmaceutical preparations; drug therapy review and evaluation; drug information sources, retrieval and interpretation;……
30d+
Darragh Agency
Licensed Insurance Agent
Greenwood, SC
$35K - $70K (Employer provided)
Easy Apply
This role is ideal for someone who enjoys helping customers, solving problems, and delivering exceptional service. High school diploma or equivalent required.…
30d+
Peter P. Briggs Insurance Agency, Inc.
Licensed Insurance Agent (Commercial Lines)
Mattapoisett, MA
$25.00 Per Hour (Employer provided)
Easy Apply
Maintain up-to-date knowledge of insurance products, state regulations, and industry trends. Familiarity with insurance software and technology tools.…
30d+
Watchpoint Logistics
3.8
Domestic Forwarding Agent II
Burlingame, CA
$25.00 - $28.00 Per Hour (Employer provided)
Proactively update customer service agents and address questions regarding shipment status. Demonstrates active listening and seeks to understand others……
2d
Madison Veterinary Specialists
3.2
Certified Veterinary Technician - Emergency Day Shift
Monona, WI
$24.00 - $27.00 Per Hour (Employer provided)
Easy Apply
Provide counseling and compassion for clients; answer their questions unless it is clear attending doctor should do so. Understanding of the sterile field.…
30d+
Matt Davis Insurance Agency, Inc
Licensed Insurance Agent
Chico, CA
$47K - $70K (Employer provided)
Easy Apply
We’re an independent insurance agency looking for a licensed Property & Casualty Insurance Agent to join our client service team. No sales goals or cold calls.…
30d+
Webb Insurance Group
2.7
Personal Lines Insurance CSR
Hudson, FL
$44K (Employer provided)
Easy Apply
2-20 OR 4-40 (Property & Casualty) Insurance license. 4-40, 20-44, or 2-20 license (Required). Provide prompt, accurate, and friendly client support via inbound……
26d
Southwestern Insurance Group
3.9
Account Manager
Nashville, TN
$55K - $65K (Employer provided)
Easy Apply
Proactively monitor book health, notify agents of account trends or risk concerns, and implement preventative strategies. Pay: $55,000.00 - $65,000.00 per year.…
30d+
Ballad Health
3.1
Pharmacist, Clinical Specialist, Pediatrics (10a - 8:30p)
Johnson City, TN
He/she should be knowledgeable about pharmaceutical preparations; drug therapy review and evaluation; drug information sources, retrieval and interpretation;……
30d+
Major, Lindsey & Africa
4.1
Senior Paralegal
Evanston, IL
$62.00 Per Hour (Employer provided)
Major, Lindsey & Africa does not discriminate against applications on the basis of age, sex, race or any other protected characteristics pursuant to applicable……
30d+
iLocatum Staffing
3.0
Certified Registered Nurse Anesthetist (Level II Trauma Center)
East Chicago, IN
$135.00 - $150.00 Per Hour (Employer provided)
Easy Apply
Licensure reimbursement covering state license, CSR, DEA, and professional dues and subscriptions. CRNAs perform and document pre-anesthetic assessments and……
30d+
Webb Insurance Group
2.7
Personal Lines Insurance CSR
Tampa, FL
$50K (Employer provided)
Easy Apply
2-20 OR 4-40 (Property & Casualty) Insurance license. 4-40 or 2-20 or 20-44 license? Provide prompt, accurate, and friendly client support via inbound calls,……
24d
Highstreet Insurance Partners
3.7
Client Manager - Customer Service Representative
Windsor, NC
$32K - $50K (Employer provided)
Easy Apply
Property & Casualty insurance license preferred (or willingness to obtain). Support producers/agents with account management and retention efforts.…
30d+
Top 4 Less / Farmers Agency
Licensed Insurance Agent P&C/Life/ CSR/SDR/ Hiring all positions Urgently
Dallas, TX
$50K - $130K (Employer provided)
Easy Apply
Start a high-income career in insurance — P&C license required to begin.*. Make *outbound calls* and prospect new clients. Number of outbound calls made daily.…
30d+
Pacific Customs Brokers
3.9
Customs Administrative Assistant / Customs Clerk (Entry-Level)
Blaine, WA
$20.00 Per Hour (Employer provided)
Easy Apply
Professional telephone etiquette (previous reception and/or CSR experience is an asset). Administrative experience (i.e. filing, scanning, data entry) is……
30d+
Staffing Network
3.0
Customer Service Representative (CSR)
San Jose, CA
$25.00 Per Hour (Employer provided)
Easy Apply
Valid driver's license with acceptable driving record. The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental……
2d
Pacific Air Cargo
3.3
Customer Service Agent
Honolulu, HI
$17.50 - $18.00 Per Hour (Employer provided)
Easy Apply
The Customer Service Agent (CSA) member is responsible for all front-end communication, quotes and arrangements for shipping with the general public and airline……
30d+
American Power and Gas
2.5
Call Center + Base Salary + Paid Training + Onsite
Clearwater, FL
Easy Apply
Bonus points if you have worked in these industries before but not required, such as, call center representative, telemarketing, call center, inside sales,……
4d
American Power and Gas
2.5
Call Center + Base Salary + Paid Training + Onsite
Tampa, FL
Easy Apply
Bonus points if you have worked in these industries before but not required, such as, call center representative, telemarketing, call center, inside sales,……
4d
American Power and Gas
2.5
Call Center + Base Salary + Paid Training + Onsite
Palm Harbor, FL
Easy Apply
Bonus points if you have worked in these industries before but not required, such as, call center representative, telemarketing, call center, inside sales,……
4d
Highstreet Insurance Partners
3.7
Client Manager - Customer Service Representative
Liberty, NC
$32K - $50K (Employer provided)
Easy Apply
Property & Casualty insurance license preferred (or willingness to obtain). Support producers/agents with account management and retention efforts.…
30d+
Allstate Insurance Agency - Theodore St Arnault
Licensed Insurance Customer Service Representative CSR
Las Vegas, NV
$17.00 - $22.00 Per Hour (Employer provided)
Easy Apply
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate……
30d+
The Hanover Insurance Group
3.9
PL Territory Sales Manager
Bedford, NH
$80K - $120K (Employer provided)
Easy Apply
Maximize conversion on book rolls & thins; negotiate and sell book consolidation capability and positive economic impact on agents business; aggressively……
30d+

Crum & Forster

4.2

Premium Audit - CSR - Remote

Morristown, NJ

$31K - $59K (Employer provided)

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Crum & Forster Company Overview:

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Job Description:

The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits. This role involves handling phone and email inquiries, providing clear and accurate information to clients, and supporting the audit team in delivering high-quality service, while contributing to the overall success of the premium audit process.

What you will do for C&F:

Key Responsibilities:

Client Communication:
- Serve as the primary point of contact for clients regarding premium audit inquiries and issues.
- Respond to phone calls and emails promptly, providing accurate and detailed information.
- Explain audit processes, findings, and recommendations to clients in a clear and understandable manner.
- Complete Non-Compliant Audit communications to the insured/business partners to gather premium audit documentation.

Coordination and Support:
- Coordinate communication between clients and the premium audit team to ensure smooth and efficient audit processes.
- Assist auditors in gathering necessary information and documentation from clients.
- Schedule and confirm audit appointments, ensuring all parties are informed and prepared.

Documentation and Reporting:
- Maintain accurate records of all communications and interactions with clients.
- Prepare and distribute audit reports, summaries, and other relevant documents to clients and internal stakeholders.
- Track and report on communication metrics, identifying areas for improvement.

Process Improvement:
- Identify opportunities to enhance communication processes and client interactions.
- Develop and implement best practices for managing premium audit communications.
- Collaborate with the audit team to streamline workflows and improve overall service delivery.
Compliance and Quality Assurance:
- Ensure all communications comply with company policies, industry regulations, and audit standards.
- Review and verify the accuracy of information provided to and received by clients.
- Address and resolve any client concerns or complaints in a timely and professional manner.

What you will bring to C&F:

High school diploma; Associate's or Bachelor's degree in Business, Accounting, or a related field is preferred.
3+ years of relevant experience.
Proficiency in using computer systems and software applications, including Microsoft Office Suite (Excel, Word, Outlook).
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Strong organizational and multitasking skills.
Attention to detail and accuracy in work.
Bilingual English/Spanish is a plus
Analytical Skills: Ability to review and interpret complex data and audit reports. Strong problem-solving skills to identify discrepancies and resolve issues.
Attention to Detail: High level of accuracy in reviewing audit reports and maintaining records. Thoroughness in following audit procedures and guidelines.
Communication: Excellent verbal and written communication skills. Ability to clearly explain audit findings and requirements to policyholders, agents, and auditors.
Teamwork: Engages and aligns with others for the benefit of the team and company.
Customer Focus: Provides quality/timely service to internal and external customers
Additionally, the successful candidate will be highly motivated with a positive outlook, possess a service mentality, and have the ability to multi-task in a fast-paced environment.

What C&F will bring to you:

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $31,100.00 to a maximum of $58,500.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

#LI-AV1

#LI-Remote

See company reviews

Base pay range

The minimum salary is $31K and the max salary is $59K.

$31K – $59K/yr (Employer provided)

$45K

/yr Median

Morristown, NJ

If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.

Working here doesn’t have to be a secret

4.2

Recommend to a friend
Approve of CEO
CEO: Marc J. Adee
145 Ratings

Crum & Forster

4.2

Premium Audit - CSR - Remote

Morristown, NJ

$31K - $59K (Employer provided)

Crum & Forster

4.2

Premium Audit - CSR - Remote

Morristown, NJ

$31K - $59K (Employer provided)

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Crum & Forster Company Overview:

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Job Description:

What you will do for C&F:

Key Responsibilities:

Client Communication:
- Serve as the primary point of contact for clients regarding premium audit inquiries and issues.
- Respond to phone calls and emails promptly, providing accurate and detailed information.
- Explain audit processes, findings, and recommendations to clients in a clear and understandable manner.
- Complete Non-Compliant Audit communications to the insured/business partners to gather premium audit documentation.

Coordination and Support:
- Coordinate communication between clients and the premium audit team to ensure smooth and efficient audit processes.
- Assist auditors in gathering necessary information and documentation from clients.
- Schedule and confirm audit appointments, ensuring all parties are informed and prepared.

Documentation and Reporting:
- Maintain accurate records of all communications and interactions with clients.
- Prepare and distribute audit reports, summaries, and other relevant documents to clients and internal stakeholders.
- Track and report on communication metrics, identifying areas for improvement.

Process Improvement:
- Identify opportunities to enhance communication processes and client interactions.
- Develop and implement best practices for managing premium audit communications.
- Collaborate with the audit team to streamline workflows and improve overall service delivery.
Compliance and Quality Assurance:
- Ensure all communications comply with company policies, industry regulations, and audit standards.
- Review and verify the accuracy of information provided to and received by clients.
- Address and resolve any client concerns or complaints in a timely and professional manner.

What you will bring to C&F:

High school diploma; Associate's or Bachelor's degree in Business, Accounting, or a related field is preferred.
3+ years of relevant experience.
Proficiency in using computer systems and software applications, including Microsoft Office Suite (Excel, Word, Outlook).
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Strong organizational and multitasking skills.
Attention to detail and accuracy in work.
Bilingual English/Spanish is a plus
Analytical Skills: Ability to review and interpret complex data and audit reports. Strong problem-solving skills to identify discrepancies and resolve issues.
Attention to Detail: High level of accuracy in reviewing audit reports and maintaining records. Thoroughness in following audit procedures and guidelines.
Communication: Excellent verbal and written communication skills. Ability to clearly explain audit findings and requirements to policyholders, agents, and auditors.
Teamwork: Engages and aligns with others for the benefit of the team and company.
Customer Focus: Provides quality/timely service to internal and external customers
Additionally, the successful candidate will be highly motivated with a positive outlook, possess a service mentality, and have the ability to multi-task in a fast-paced environment.

What C&F will bring to you:

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

#LI-AV1

#LI-Remote

See company reviews

Base pay range

The minimum salary is $31K and the max salary is $59K.

$31K – $59K/yr (Employer provided)

$45K

/yr Median

Morristown, NJ

Working here doesn’t have to be a secret

4.2

Recommend to a friend
Approve of CEO
CEO: Marc J. Adee
145 Ratings

Are you open to new opportunities?

413 CSR/ Agent jobs in United States

Base pay range

Working here doesn’t have to be a secret

Base pay range

Working here doesn’t have to be a secret