Join the Team at CW Service Pros!
Are you highly organized, detail-oriented, and great at keeping multiple moving pieces on track? Do you enjoy helping customers while also supporting a fast-paced operations team?
CW Service Pros is looking for an Install Coordinator Assistant & Customer Service Representative to support our growing Plumbing & HVAC team.
This position's primary focus is assisting our Lead Install Coordinator with scheduling, customer communication, project coordination, and administrative support. When installation volume allows, you'll also assist our Customer Service team by answering calls and scheduling service appointments.
If you love organization, communication, and being the person everyone relies on to keep things running smoothly, this may be the perfect role for you.
Primary Responsibilities (Install Department Support)Install Coordinator Assistant
You will work directly with our Lead Install Coordinator and serve as their backup when they are unavailable.
Responsibilities include:
Secondary Responsibilities (Customer Service Support)
When not assisting with installation coordination, you'll help support our Customer Service team by:
What We're Looking ForRequired Skills
Preferred Qualifications
Why This Role Matters
The Install Coordinator Assistant plays a critical role in ensuring installations run smoothly from start to finish.
Your work directly impacts:
You will be one of the key people helping ensure our customers receive the five-star experience CW Service Pros is known for.
What We Offer
Position Details
Location: Lewisville, TX
Schedule: Full-Time
Industry: Residential Plumbing & HVAC
Reports To: Lead Install Coordinator & Call Center Manager
Ready to Join Our Team?
We're looking for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in keeping everything organized and on track.
If you're ready to build a career with a growing company and become a key part of our operations team, we'd love to hear from you.
Apply today and help us deliver a five-star experience from the first phone call to the final installation.
Pay: $33,280.00 - $37,440.00 per year
Benefits:
Work Location: In person
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