Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

An Airport Provisioning Agent is responsible for delivering, stocking, and managing supplies for aircraft in compliance with safety, security, and airline standards. This role ensures flights are properly equipped with catering items, beverages, amenities, and other onboard supplies before departure.

What you will be doing

• Load and unload aircraft provisioning items, including food, beverages, and service equipment

• Deliver supplies to aircraft on schedule to meet departure times

• Conduct inventory checks and verify accuracy of orders

• Actively participate in the Safety Management System (SMS)

• Ensure all items meet airline safety, quality, and security standards

• Operate ground service equipment (such as provisioning trucks and carts) safely

• Complete required documentation and reporting accurately

• Maintain cleanliness and organization of storage and loading areas

• Provision aircraft as directed with required ship supplies by aircraft type

• Notify direct manager for inventory needs

• Must be familiar with all FAA/ TSA/Airline/Company regulations

• Keep supervisor informed of needs, maintain cleanliness of immediate work area and report maintenance needs

• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner

• Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible

• Adhere to company policies and procedures and participate in achievement of company objectives

• Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner

• Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the

misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Must be 18 years of age or older

• Must have reliable transportation

• High School Diploma or GED

• Valid Driver’s License

• Strong attention to detail and time management skills

• Ability to work in a fast-paced, team-oriented environment

• Previous cleaning or custodial experience

• Possess the tact to deal with all levels of employees and client representatives

• Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs

• Must be able to lift, carry, and/or hold up to 50 lbs.

• Physical exam may be required to confirm above

• Must pass pre-employment and random drug test

• DMV check may be required

• Must be able to read, write, understand and carry out instructions in English

• Must meet necessary requirements to obtain a security sensitive identification badge

• Must be able to verbally direct in English

• Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS)

• Must have good hearing and vision

• 10-20% outside work. Work outside in all types of weather (Heat, Rain, and Cold)

• May be required to work weekends, overnight shifts and holidays

• May be exposed to occasional loud noise levels

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.